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Managing your Account & Subscription
User and Profile management, Category Management, Account Analytics, Transfer Approval Policy, Subscription Plans, Account Closure
46 articles
How to add a user?Admin users can invite one or more users in one go!
How to modify a user role?Only Admin users can upgrade or downgrade the role of an existing or pending invited user.
How can an invited user register their account?See the steps and documents required for invited users in setting up their Aspire account!
How to log in to your Aspire account for the first time?
How to remove a user?Admins can change the role or remove the access of an existing or pending invited user.
How to use Aspire as an Employee User?Use this guide to help you get started using Aspire as an Employee User.
How to assign Departments & Designations to existing users?
How to grant a user "Payroll" permission?The "Payroll" permission permits users to view individual transfers within a Payroll batch transfer.
How to update personal account details?
How to update mobile number?You can update your registered mobile number by going to the Settings page.
How to update email address?You can update your registered email address by going to the Settings page.
How to update business account details?Follow this step-by-step to update your business details, such as business name, entity type, and business address.
Who can make changes to my account details?
How to change my password?
From which countries can I log in?
What is the OTP delivery method for my Aspire account?
How to set up a biometric authentication?If your phone supports it, you can use biometric authentication to add extra security to your login data and transfers.
I forgot my Aspire account password
How to activate the 2-steps verification for login?At Aspire, we value your account security. You may enable this feature for additional verification for your Aspire app logins.
Why can't I receive the OTP codes to my phone?
Guide to Enabling and Disabling Passkeys
Trouble Logging in?
How to view my login activity?