Easily make payments to your international team members, freelancers, and contractors by sending international transfers from any of your active Aspire Debit Accounts!
Before initiating the transfer, please refer to the table below for a detailed breakdown of the supported currencies, countries, fees, and FX rates applicable from your Aspire account.
Supported Currencies and Countries
Source Account | Target Currency & Receiving Bank | Transfer Fee | FX Rate |
USD | FREE | Market Rates | |
USD | Starting from USD 15 | Market Rates | |
EUR | FREE | Market Rates | |
EUR | Starting from EUR 10 | Market Rates | |
GBP | FREE | Market Rates | |
GBP | Starting from GBP 10 | Market Rates | |
SGD (Must be integrated with Wise) | Starting from SGD 0.3 | Market Rates |
How to send international transfers from SGD Account
Single Transfers
To send international FX transfers from your SGD account - first, you need to integrate your Aspire account with our partner Wise.
Note: Businesses incorporated outside Singapore with an Aspire SGD account cannot be integrated with Wise. Visit this FAQ to see an alternative way of sending FX transfers from the SGD Account.
Once your Aspire account is integrated, you can follow the steps below:
Ensure that your target currency and country are supported by reviewing the table here.
Go to your SGD account, then click "Make a Transfer"
Add a “New Recipient” to your SGD account
Select the recipient currency
Create the recipient by placing their account details
Click on “Continue” and confirm if all details are correct
For overseas transfers that are paid out locally, it typically takes 1-2 days for the beneficiary to receive the funds. On the other hand, overseas transfers sent via SWIFT may take up to 3-5 business days.
Do note that all transfers are subject to compliance checks. In some cases, our team may reach out to you via email to request additional information or documents before releasing your transfer.
Note:
We are currently unable to increase the character limit for the transfer reference field. As a temporary solution, we suggest abbreviating the word or message you intend to include in the reference. Please note that you should inform the recipient to check with their bank if they can receive the funds with the abbreviated reference.
If you are sending funds to a business recipient, please include the company suffix in the recipient's name. Special characters cannot be used in the beneficiary's name.
Batch Transfers
Send INR, USD, IDR, MYR, EUR, PHP, AUD, THB and VND transfers in batch from your SGD account by following these steps:
1. Ensure that your target currency and country are supported by reviewing the table here.
2. Under Frequently Used Actions, click "View all actions", then select "Make batch payment".
3. Start creating your batch payment
Choose SGD as your Source account
Check the "Mark as Payroll transaction" box for payroll tagging. This ensures that users without payroll permission cannot view individual transactions or the total transfers made. To learn more about payroll permissions, refer to this article.
Choose "FX Payment"
Link your batch payment transfer to a budget (optional)
Choose a category for your batch payment transfers (required)
4. Click "Download SGD FX Template" and fill in the following details:
Template Field | Description |
Destination Currency (INR, USD, IDR, MYR, EUR, PHP, AUD, THB or VND) | Currency you want to send to the recipient. |
Source amount (amount you want to send in SGD) | Enter the amount that you want to send in either the "Source amount in SGD" or "Destination amount in destination currency" field. If both fields are filled, the source amount in SGD will be considered. |
Destination amount (amount you want to send in Destination Currency) |
|
Recipient type | Place "Private" or "Business" depending on the account recipient type |
Account holder name | Recipient's account name |
Account number / IBAN | Recipient's account number or IBAN |
SWIFT / BIC / BSB Code / IFSC Code | Recipient's SWIFT/BIC/BSB/IFSC Code |
ACH Routing Number (required only for USD transfers to recipients within US) | Recipient bank’s ACH routing number |
Purpose of Transfer (required only for USD & INR transfers) | Choose whether it’s Payment for software goods, Payment to businesses before collection of goods, Payment to businesses after collection of goods or Payments for software consultancy/services only |
Invoice Number (up to 30 characters, required only for SGD to INR transfers) | Invoice number related to the transfer |
Country Code (required only for SGD to USD transfers) | Recipient bank’s country code |
Account type (required only for USD transfers to US) | Choose whether it’s Savings or Checking |
Bank Name (required only for SGD to IDR transfers) | Bank name |
Bank Code (required only for PHP & THB transfers) | Recipient’s bank code |
Postcode (required only for PHP, THB & USD transfers) | Recipient’s postcode |
City (required only for PHP, THB, USD transfers) | Recipient's city |
Address (required only for PHP, THB, USD transfers) | Recipient's address |
Reference (optional) | Reference |
See additional transfer instructions here
Notes:
To ensure the numbers under the Account number / IBAN or ACH Routing Number are not truncated and still intact, please input them as "Plain Text" and align them to the right.
Additionally, ensure there is no space, hyphen (-), or other symbol in the Account number / IBAN or ACH Routing.
5. Once done, you can download the copy to your device. When downloading Aspire's SGD FX template, you may select the CSV format.
6. Click on "I have already filled the template" and upload the downloaded copy of the SGD FX Batch Payment template. You can also edit the uploaded batch name.
7. Next, review the matched Aspire fields with your .CSV fields
8. Choose the amount to fix in case the exchange rate changes before approval, then click “Review”
9. Next, review your batch payment transfer. You can review the successful transfer list by clicking "Show list"
Notes:
To see unsuccessful transfers, click
To correct the errors, you can make adjustments to your .csv file and re-upload it. Amending the transfer details directly in Aspire is not available yet.
The batch payment transfers will also follow the transfer approval policy that has been set in place (if any). In this scenario, the approvals needed are determined based on the total amount included in the CSV file, NOT based on each individual transfer.
Users who can make batch payment transfers are Admin, Finance with transfer rights, and Finance with submit-only rights.
What to do if your funds are not going through and stuck with Wise:
On some occasions, Wise may request more information from you for a specific transaction.
When this happens, they will reach out to your email directly, and you will need to log into your Wise account separately. If you already have a Wise account, just log in like you would normally. If you set up your Wise Account through Aspire you will need to follow the steps below:
Head to Wise log in page.
Click on Trouble Logging in and select I've forgotten my password
Enter the email address that is associated to the Admin who set up your Wise Integration on Aspire
Send password reset link
Create new password and log into Wise again.
Once your in Wise follow the steps below:
Go to Activities and choose the transfer that needs your attention.
Click on Fix your transfer.
Select the payment request that matches the requested amount and click Confirm.
Whilst the above scenario is not ideal, this is a much faster solution for you to move your funds along than for us to contact Wise on your behalf.
We are working on this to make it more efficient for you.
For alternative payment methods to currencies outside of Wise's acceptance, please refer to the article here.
How to send international transfers from USD Account
Admin and Finance Users can send international transfers individually or in batch:
Single Transfers
1. Ensure that your target currency and country are supported by reviewing the table here.
2. Go to your USD Account, click on "Submit a transfer"
3. Click on "New Recipient"
4. Select the currency you wish to send, then place the account holder name, country and recipient type
5. Select "SWIFT" tab to send SWIFT transfers. To send a local transfer*, be sure to select the "Local Bank Account" tab.
*Note! Only selected currencies can be sent locally.
6. Enter the recipient's bank details and proceed by clicking the "Continue" button
7. Enter the amount you wish to send and fill in other transfer fields:
Link the transaction to a budget
Payment Reference (maximum 132 alphanumeric characters ONLY)
Internal note (only shown in your Aspire account)
Other payment reference fields
Note: SWIFT transfers may have intermediary bank fees deducted from the sent amount, which vary between $7 - $60 based on the correspondent banks used.
To avoid this, toggle the "Pay USD 15 extra and fix this amount" button to ensure the recipient receives the exact amount.
When initiating SGD, EUR or GBP 
transfers from your USD Account that require approval, you can set a guaranteed exchange rate for 3, 4, 12 or 24 hours. Just click on button right next to the exchange rate to set your preferred period.
Note for Guaranteed Rate:
For 12 and 24-hour periods, a non-refundable fee is charged immediately upon submission to hold the rate.
If the transfer isn't approved during the rate guarantee period, you can proceed at the current exchange rate.
There is a 2% rate fluctuation limit for transfers with a guaranteed rate. If the rate changes by 2% or more during the guaranteed rate period, we will still allow you to make the transfer using the current rate. The non-refundable fee will not be refunded in this case.
Rates are not held over weekends due to higher exchange rates.
8. Once you have reviewed your payment details and are satisfied with them, click the "Confirm" button
Note:
For EUR & GBP local transfers, the receiver will see your company name as the sender of the funds.
For other currencies mentioned in this article, the receiver will see our partner's name as the sender of the funds.
If you are initiating a SWIFT transfer and your business name is longer than 35 characters, please include the full business name in the Payment Reference field. Field 50 (Payer Name) of the MT103 has an inbuilt limitation by SWIFT of 35 characters.
If you experience an error when making the transfer, contact our Support team and attach a screenshot of the error message so we may further assist you.
Batch Transfers
For recipients located in the US
Ensure that your target currency and country are supported by reviewing the table here.
Under Frequently Used Actions, click "View all actions", then select "Make batch payment".
Select USD account as the source account.
Click on "Mark as Payroll transaction" box for payroll tagging. This ensures that users without payroll permission cannot view individual transactions or the total transfers made. To learn more about payroll permissions, refer to this article.
Select "Same Currency" for payment type, and "Located in the US" as the recipient location.
Choose a category for the batch transfer (required) and attach a budget (optional)
Next, click "Download .CSV Template" and make a copy of the file. Next. fill in the following details:
Account holder name | Recipient's account name |
Account Number | Recipient's account number |
Bank SWIFT Code | Bank's SWIFT code.
If you're making a local transfer to recipients within the US, please enter "Null" in the Bank SWIFT code column. |
ACH Routing Number | Recipient's ACH Routing number.
If you're making a SWIFT transfer to recipients within the US, please enter "Null" in the ACH Routing Number column. |
Transfer Amount | The amount you want to send to the recipient. |
Recipient type | Place "company" or "individual" depending on the account recipient type |
Address | Bank's address. |
City | Bank's city. |
State/ Province | Bank's state/province. |
Postal Code | Bank's postal code. |
Reference (optional) | Transfer reference. |
Notes:
To ensure the numbers under the Account number or ACH Routing Number are not truncated and still intact, please input them as "Plain Text" and align them to the right.
Additionally, ensure there is no space, hyphen (-), or other symbol in the Account number or ACH Routing number.
8. Once done, you can download the copy to your device. When downloading Aspire's USD Batch payments template, you may select the CSV format.
9. Click on "Upload filled .CSV Template" and upload the downloaded copy of the USD Batch Payment template. You can also edit the uploaded batch name.
10. Next, review the matched Aspire fields with your .CSV fields
11. Next, select the transfer mode and fee. You can choose between Local or SWIFT transfer.
Notes:
Local transfer: No fees, transfer will be received in 1-2 business days and our Partner's name will be displayed as the sender's name.
SWIFT transfer: USD 15 per transfer, will be received in 1-4 business days, and your business name will be displayed as the sender's name.
For SWIFT transfers, you have the option to cover the intermediary bank fees by toggling this button. Please be aware that an additional USD 15 will be added if you decide to cover the intermediary bank fees.
12. Once completed, click on "Review".
13. Next, review your batch payment transfer. You can review the successful transfer list by clicking 
.
Notes:
To see unsuccessful transfers, click "Show Errors"
To correct the errors, you can make adjustments to your .csv file and re-upload it. Amending the transfer details directly in Aspire is not available yet.
The batch payment transfers will also follow the transfer approval policy that has been set in place (if any). In this scenario, the approvals needed are determined based on the total amount included in the CSV file, NOT based on each individual transfer.
14. If all is good, click "Submit transfers".
For recipients located outside the US
Ensure that your target currency and country are supported by reviewing the table here.
Under Frequently Used Actions, click "View all actions", then select "Make batch payment".
Select USD account as the source account.
Click on "Mark as Payroll transaction" box for payroll tagging. This ensures that users without payroll permission cannot view individual transactions or the total transfers made. To learn more about payroll permissions, refer to this FAQ.
Select "Same Currency" for payment type, and "Located outside the US" as the recipient location.
Choose a category for the batch transfer (required) and attach a budget (optional)
Next, click "Download .CSV Template" and make a copy of the file. Next. fill in the following details:
Account holder name | Recipient's account name |
Account Number or IBAN | Recipient's account number or IBAN |
Bank SWIFT Code | Bank's SWIFT code. |
Transfer Amount | The amount you want to send to the recipient. |
Country Code | Bank's country code. |
Recipient type | Choose "company" or "individual" depending on the account recipient type |
Address | Bank's address. |
City | Bank's city. |
State/ Province | Bank's state/province. |
Postal Code | Bank's postal code. |
Reference (optional) | Transfer reference. |
Notes:
To ensure the numbers under the Account number or IBAN are not truncated and still intact, please input them as "Plain Text" and align them to the right.
Additionally, ensure there is no space, hyphen (-), or other symbol in the Account number or IBAN.
8. Once done, you can download the copy to your device. When downloading Aspire's USD Batch payments template, you may select the CSV format.
9. Click on "Upload filled .CSV Template" and upload the downloaded copy of the USD Batch Payment template. You can also edit the uploaded batch name.
10. Next, review the matched Aspire fields with your .CSV fields
11. Next, select the transfer mode and fee. Since this is a SWIFT transfer, each of your transfers will be charged USD 15 as the fee.
Note: You have the option to cover the intermediary bank fees by toggling this button.
Please be aware that an additional USD 15 will be added if you decide to cover the intermediary bank fees.
12. Once completed, click on "Review".
13. Next, review your batch payment transfer. You can review the successful transfer list by clicking .
Notes:
To see unsuccessful transfers, click "Show Errors"
To correct the errors, you can make adjustments to your .csv file and re-upload it. Amending the transfer details directly in Aspire is not available yet.
The batch payment transfers will also follow the transfer approval policy that has been set in place (if any). In this scenario, the approvals needed are determined based on the total amount included in the CSV file, NOT based on each individual transfer.
14. If all is good, click "Submit transfers".
For recipients located inside and outside the US
Ensure that your target currency and country are supported by reviewing the table here.
Under Frequently Used Actions, click "View all actions", then select "Make batch payment".
Select USD account as the source account.
Click on "Mark as Payroll transaction" box for payroll tagging. This ensures that users without payroll permission cannot view individual transactions or the total transfers made. To learn more about payroll permissions, refer to this FAQ.
Select "Same Currency" for payment type, and "Both" as the recipient location.
Choose a category for the batch transfer (required) and attach a budget (optional)
Next, click "Download .CSV Template" and make a copy of the file. Next. fill in the following details:
Currency | Enter your recipient's currency.
Click here to view the supported currency from the USD batch payment transfer. |
Account holder name | Recipient's account name |
Account Number or IBAN | Recipient's account number or IBAN |
Bank SWIFT Code | Bank's SWIFT code.
If you're making a local transfer, please enter "Null" in the Bank SWIFT code column. |
Transfer Amount | The amount you want to send to the recipient. |
Country Code | Bank's country code. |
ACH Routing Number | Recipient's ACH Routing number.
If you're making a SWIFT transfer, please enter "Null" in the ACH Routing Number column. |
Recipient type | Choose "company" or "individual" depending on the account recipient type |
Address | Bank's address. |
City | Bank's city. |
State/ Province | Bank's state/province. |
Postal Code | Bank's postal code. |
Reference (optional) | Transfer reference. |
Notes:
To ensure the numbers under the Account number/ IBAN or ACH Routing Number are not truncated and still intact, please input them as "Plain Text" and align them to the right.
Additionally, ensure there is no space, hyphen (-), or other symbol in the Account number/ IBAN or ACH Routing number.
8. Once done, you can download the copy to your device. When downloading Aspire's USD Batch payments template, you may select the CSV format.
9. Click on "Upload filled .CSV Template" and upload the downloaded copy of the USD Batch Payment template. You can also edit the uploaded batch name.
10. Next, review the matched Aspire fields with your .CSV fields
11. Next, select the transfer mode and fee. For recipients in the US, you can choose between Local or SWIFT transfer. For recipients outside the US, the transfer will be processed using SWIFT.
Notes:
Local transfer: No fees, transfer will be received in 1-2 business days and our Partner's name will be displayed as the sender's name.
SWIFT transfer: USD 15 per transfer, will be received in 1-4 business days, and your business name will be displayed as the sender's name.
For SWIFT transfers, you have the option to cover the intermediary bank fees by toggling this button. Please be aware that an additional USD 15 will be added if you decide to cover the intermediary bank fees.
12. Once completed, click on "Review".
13. Next, review your batch payment transfer. You can review the successful transfer list by clicking .
Notes:
To see unsuccessful transfers, click "Show Errors"
To correct the errors, you can make adjustments to your .csv file and re-upload it. Amending the transfer details directly in Aspire is not available yet.
The batch payment transfers will also follow the transfer approval policy that has been set in place (if any). In this scenario, the approvals needed are determined based on the total amount included in the CSV file, NOT based on each individual transfer.
14. If all is good, click "Submit transfers".
How to send international transfers from EUR Account
1. Ensure that your target currency and country are supported by reviewing the table here.
2. Go to your EUR Account, click on "Submit a transfer"
3. Click on "New Recipient"
4. Select the currency you wish to send, then place the account holder name, country and recipient type
5. To send a local transfer*, be sure to select the "Local Bank Account" tab.
*Only selected currencies can be sent locally.
6. Enter the recipient's bank details and proceed by clicking the "Continue" button
7. Enter the amount you wish to send. Additionally, you may link the transaction to a budget or include a payment reference, an internal note, and other payment categories. Once completed, click the "Next" button.
Note: SWIFT transfers may have intermediary bank fees deducted from the sent amount, which vary between $7 - $60 based on the correspondent banks used.
To avoid this, toggle the "Pay EUR 10 extra and fix this amount" button to ensure the recipient receives the exact amount.
8. Once you have reviewed your payment details and are satisfied with them, click the "Confirm" button
Note:
For EUR & GBP local transfers, the receiver will see your company name as the sender of the funds.
For other currencies that can be sent locally, the receiver will see our partner's name (CurrencyCloud, Trustly, Vitesse, or NIUM) as the sender of the funds.
If you are initiating a SWIFT transfer and your business name is longer than 35 characters, please include the full business name in the Payment Reference field. Field 50 (Payer Name) of the MT103 has an inbuilt limitation by SWIFT of 35 characters.
If you experience an error when making the transfer, contact our Support team and attach a screenshot of the error message so we may further assist you.
How to send international transfers from GBP Account
1. Ensure that your target currency and country are supported by reviewing the table here.
2. Go to your GBP Account, click on "Submit a transfer"
3. Click on "New Recipient"
4. Select the currency you wish to send, then place the account holder name, country and recipient type
5. To send a local transfer*, be sure to select the "Local Bank Account" tab.
Note: Only selected currencies can be sent locally.
6. Enter the recipient's bank details and proceed by clicking the "Continue" button
7. Enter the amount you wish to send. Additionally, you may link the transaction to a budget or include a payment reference, an internal note, and other payment categories. Once completed, click the "Next" button.
Note: SWIFT transfers may have intermediary bank fees deducted from the sent amount, which vary between $7 - $60 based on the correspondent banks used.
To avoid this, toggle the "Pay extra and fix this amount" button to ensure the recipient receives the exact amount.
8. Once you have reviewed your payment details and are satisfied with them, click the "Confirm" button.
Notes:
For local GBP transfers, the receiver will see your company name as the sender of the funds.
For other currencies mentioned in this article, the receiver will see our partner's name (CurrencyCloud, Trustly, Vitesse, or NIUM) as the sender of the funds.
If you are initiating a SWIFT transfer and your business name is longer than 35 characters, please include the full business name in the Payment Reference field. Field 50 (Payer Name) of the MT103 has an inbuilt limitation by SWIFT of 35 characters.
If you experience an error when making the transfer, contact our Support team and attach a screenshot of the error message so we may further assist you.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.