Easily make payments to your international team members, freelancers, and contractors by sending international transfers from any of your active Aspire Debit Accounts!
Refer to the table below for a detailed breakdown of supported currencies, fees and fx rates:
Source Account | Target Currency & Receiving Bank | Transfer Fee | FX Rate |
USD | FREE | Market Rates | |
USD | Starting from USD 15 | Market Rates | |
EUR | FREE | Market Rates | |
EUR | Starting from EUR 10 | Market Rates | |
GBP | FREE | Market Rates | |
GBP | Starting from GBP 10 | Market Rates | |
SGD (Must be integrated with Wise) | Starting from SGD 0.3 | Market Rates |
How to send international transfers from SGD Account
To send international FX transfers from your SGD account - first, you need to integrate your Aspire account with our partner Wise.
Note! Businesses incorporated outside Singapore with an Aspire SGD account cannot be integrated with Wise. Visit this FAQ to see an alternative way of sending FX transfers from the SGD Account.
Once your Aspire account is integrated, you can follow the steps below:
Go to your SGD account, then click "Make a Transfer"
Add a “New Recipient” to your SGD account
Select the recipient currency
Create the recipient by placing their account details
Click on “Continue” and confirm if all details are correct
For overseas transfers that are paid out locally, it typically takes 1-2 days for the beneficiary to receive the funds. On the other hand, overseas transfers sent via SWIFT may take up to 3-5 business days.
Do note that all transfers are subject to compliance checks. In some cases, our team may reach out to you via email to request additional information or documents before releasing your transfer.
Note:
We are currently unable to increase the character limit for the transfer reference field. As a temporary solution, we suggest abbreviating the word or message you intend to include in the reference. Please note that you should inform the recipient to check with their bank if they can receive the funds with the abbreviated reference.
If you are sending funds to a business recipient, please include the company suffix in the recipient's name. Special characters cannot be used in the beneficiary's name.
What to do if your funds are not going through and stuck with Wise:
On some occasions, Wise may request more information from you for a specific transaction.
When this happens, they will reach out to your email directly, and you will need to log into your Wise account separately. If you already have a Wise account, just log in like you would normally. If you set up your Wise Account through Aspire you will need to follow the steps below:
Head to Wise log in page.
Click on Trouble Logging in and select I've forgotten my password
Enter the email address that is associated to the Admin who set up your Wise Integration on Aspire
Send password reset link
Create new password and log into Wise again.
Once your in Wise follow the steps below:
Go to Activities and choose the transfer that needs your attention.
Click on Fix your transfer.
Select the payment request that matches the requested amount and click Confirm.
Whilst the above scenario is not ideal, this is a much faster solution for you to move your funds along than for us to contact Wise on your behalf.
We are working on this to make it more efficient for you.
For alternative payment methods to currencies outside of Wise's acceptance, please refer to the article here.
How to send international transfers from USD Account
Admin and Finance Users can send international transfers individually or in batch:
Single Transfers
1. Go to your USD Account, click on "Submit a transfer"
2. Click on "New Recipient"
3. Select the currency you wish to send, then place the account holder name, country and recipient type
4. Select "SWIFT" tab to send SWIFT transfers. To send a local transfer*, be sure to select the "Local Bank Account" tab.
*Note! Only selected currencies can be sent locally.
5. Enter the recipient's bank details and proceed by clicking the "Continue" button
6. Enter the amount you wish to send and fill in other transfer fields:
Link the transaction to a budget
Payment Reference (maximum 132 alphanumeric characters ONLY)
Internal note (only shown in your Aspire account)
Other payment reference fields
Note: SWIFT transfers may have intermediary bank fees deducted from the sent amount, which vary between $7 - $60 based on the correspondent banks used.
To avoid this, toggle the "Pay USD 15 extra and fix this amount" button to ensure the recipient receives the exact amount.
When initiating SGD, EUR or GBP 
transfers from your USD Account that require approval, you can set a guaranteed exchange rate for 3, 4, 12 or 24 hours. Just click on button right next to the exchange rate to set your preferred period.
Note for Guaranteed Rate:
For 12 and 24-hour periods, a non-refundable fee is charged immediately upon submission to hold the rate.
If the transfer isn't approved during the rate guarantee period, you can proceed at the current exchange rate.
There is a 2% rate fluctuation limit for transfers with a guaranteed rate. If the rate changes by 2% or more during the guaranteed rate period, we will still allow you to make the transfer using the current rate. The non-refundable fee will not be refunded in this case.
Rates are not held over weekends due to higher exchange rates.
7. Once you have reviewed your payment details and are satisfied with them, click the "Confirm" button
Note:
For EUR & GBP local transfers, the receiver will see your company name as the sender of the funds.
For other currencies mentioned in this article, the receiver will see our partner's name as the sender of the funds.
If you are initiating a SWIFT transfer and your business name is longer than 35 characters, please include the full business name in the Payment Reference field. Field 50 (Payer Name) of the MT103 has an inbuilt limitation by SWIFT of 35 characters.
If you experience an error when making the transfer, contact our Support team and attach a screenshot of the error message so we may further assist you.
Batch Transfers
1. On the homepage, click "Make batch payment" in the Frequently Used Actions section. If the button is not visible, click "View all actions" first to locate it.
2. Select USD account as the source account.
3. Select FX transfer for payment type, place the name of your batch name, and add the necessary transfer details such as tagging these transfers to a budget & their category
4. Click "Download USD FX Template" and make a copy of the file. Next. fill in the following details:
Destination Currency | Currency you want to send to the recipient. |
Source amount (amount you want to send in USD) | Enter the amount that you want to send in either the "Source amount in USD" or "Destination amount in destination currency" field. If both fields are filled, the source amount in USD will be considered. |
Destination amount (amount you want to send in Destination Currency) |
|
Account holder name | Recipient's account name |
Bank Country | Recipient's bank country |
Recipient type | Place "company" or "individual" depending on the account recipient type |
Account number / IBAN | Recipient's account number or IBAN |
SWIFT / BIC / BSB Code | Recipient's SWIFT/BIC/BSB Code |
Address | Recipient's address |
City | Recipient's city |
Bank | Bank name; required only for USD to HKD transfers |
5. Once done, you may download the copy to your device. When downloading Aspire's USD Batch FX payments template, you may select the CSV or XLSX format.
To ensure the numbers under Account number / IBAN are not truncated and still intact, please input them as a "Text Field". Additionally, ensure there is no space, hyphen (-), or other symbol in the Account number / IBAN section.
Next, upload the file, and then click next.
6. If you did not use the Aspire template, you can map your CSV fields to the Aspire transfer fields on this part. If all good, click next.
7. Configure the transfer type and fees for transfers. Please refer to the guide below for a list of currencies that can be sent locally and via SWIFT:
List of Supported Currencies you can send in batch from your USD Account:
Transfer type supported | Destination Currency & Destination Bank Country |
Local transfers only | • IDR to Indonesia |
| • PHP to the Philippines |
| • MYR to Malaysia |
| • INR to India |
SWIFT transfers only | • GBP to UK |
| • THB to Thailand |
| • AED to UAE |
| • JPY to Japan |
Local and SWIFT supported | • SGD to Singapore |
| • AUD to Australia |
| • HKD to Hong Kong |
| • EUR to Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Ireland, Greece, Italy, Lithuania, Luxembourg, Monaco, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain, Latvia, Bulgaria, Croatia, Hungary, Iceland, Liechtenstein, Norway, Poland, Romania, Sweden, Switzerland, United Kingdom, and Denmark |
Note:
If you select local transfers and one of the destination currencies is not eligible for local transfers, it will be automatically processed through SWIFT transfer instead.
For SWIFT transfers, you have the option to cover the intermediary bank fees by toggling this button. Please be aware that additional fees will be added if you decide to cover the intermediary bank fees.
8. Select whether you prefer to fix the Source amount or the Destination amount in case there are any changes in the exchange rate before approval, then click "Review"
9. You can review the successful transfer list by clicking 
. If all good, click "Submit transfers" and that's it!
Note:
To see unsuccessful transfers, click
To correct the errors, you can make adjustments to your .csv file and re-upload it. Amending the transfer details directly in Aspire is not available yet.
The batch payment transfers will also follow the transfer approval policy that has been set in place (if any). In this scenario, the approvals needed are determined based on the total amount included in the CSV file, NOT based on each individual transfer.
How to send international transfers from EUR Account
1. Go to your EUR Account, click on "Submit a transfer"
2. Click on "New Recipient"
3. Select the currency you wish to send, then place the account holder name, country and recipient type
4. To send a local transfer*, be sure to select the "Local Bank Account" tab.
*Note: Only selected currencies can be sent locally.
5. Enter the recipient's bank details and proceed by clicking the "Continue" button
6. Enter the amount you wish to send. Additionally, you may link the transaction to a budget or include a payment reference, an internal note, and other payment categories. Once completed, click the "Next" button.
Note: SWIFT transfers may have intermediary bank fees deducted from the sent amount, which vary between $7 - $60 based on the correspondent banks used.
To avoid this, toggle the "Pay EUR 10 extra and fix this amount" button to ensure the recipient receives the exact amount.
7. Once you have reviewed your payment details and are satisfied with them, click the "Confirm" button
Note:
For EUR & GBP local transfers, the receiver will see your company name as the sender of the funds.
For other currencies that can be sent locally, the receiver will see our partner's name (CurrencyCloud, Trustly, Vitesse, or NIUM) as the sender of the funds.
If you are initiating a SWIFT transfer and your business name is longer than 35 characters, please include the full business name in the Payment Reference field. Field 50 (Payer Name) of the MT103 has an inbuilt limitation by SWIFT of 35 characters.
If you experience an error when making the transfer, contact our Support team and attach a screenshot of the error message so we may further assist you.
How to send international transfers from GBP Account
1. Go to your GBP Account, click on "Submit a transfer"
2. Click on "New Recipient"
3. Select the currency you wish to send, then place the account holder name, country and recipient type
4. To send a local transfer*, be sure to select the "Local Bank Account" tab.
Note: Only selected currencies can be sent locally.
5. Enter the recipient's bank details and proceed by clicking the "Continue" button
6. Enter the amount you wish to send. Additionally, you may link the transaction to a budget or include a payment reference, an internal note, and other payment categories. Once completed, click the "Next" button.
Note: SWIFT transfers may have intermediary bank fees deducted from the sent amount, which vary between $7 - $60 based on the correspondent banks used.
To avoid this, toggle the "Pay extra and fix this amount" button to ensure the recipient receives the exact amount.
7. Once you have reviewed your payment details and are satisfied with them, click the "Confirm" button.
Note:
For local GBP transfers, the receiver will see your company name as the sender of the funds.
For other currencies mentioned in this article, the receiver will see our partner's name (CurrencyCloud, Trustly, Vitesse, or NIUM) as the sender of the funds.
If you are initiating a SWIFT transfer and your business name is longer than 35 characters, please include the full business name in the Payment Reference field. Field 50 (Payer Name) of the MT103 has an inbuilt limitation by SWIFT of 35 characters.
If you experience an error when making the transfer, contact our Support team and attach a screenshot of the error message so we may further assist you.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.