Aspire App

User and Profile management, Account Analytics, Category Management, Transfer Approval Policy, Subscription Plans, Account Closure.

Managing your Account & Subscription

How to add a user?

Only Admin users can upgrade or downgrade the role of an existing or pending invited user.

How to modify a user role?

How to log in to your Aspire account for the first time?

See the steps and documents required for invited users in setting up their Aspire account!

How can an invited user register their account?

Admins can change the role or remove the access of an existing or pending invited user.

How to Remove a User

How to Assign Departments & Designations to Existing Users

Use this guide to help you get started using Aspire as an Employee User.

How to use Aspire as an Employee User?

The "Payroll" permission permits users to view individual transfers within a Payroll batch transfer.

How to grant a user "Payroll" permission?

User Access Management

How to Update Personal Account Details

How to Update Email Address

You can update your registered mobile number by going to the Settings page.

How to Update Mobile Number

Who can make changes to my account details?

How to Update Business Account Details

Account Profile Management

How to freeze a business account

Guide to Enabling and Disabling Passkeys

Trouble Logging in?

How to change my password?

How to View My Login Activity

Why can't I receive the OTP codes to my phone?

At Aspire, we value your account security. You may enable this feature for additional verification for your Aspire app logins.

How to Activate the 2-steps Verification for Login

What is the OTP delivery method for my Aspire account?

I forgot my Aspire account password

From which countries can I log in?

If your phone supports it, you can use biometric authentication to add extra security to your login data and transfers.

How to Set up a Biometric Authentication

Account safety 

How to request Aspire account closure?

Why was my account closed by Aspire?

Can I reactivate my Aspire Account once closed?

What happens when my Aspire account is frozen or put on hold?

Account closure

How to Bulk Edit Transaction Categories

How to create, edit, and delete categories?

Category Management

Account Analytics and Data Export

Guide to Analytics Page

Account Analytics

Export your account statement, budgets, cards, invoices, claims, expenses, bills, payment links and user data seamlessly!

How to export data from the Aspire Account?

Exporting Data

Company Policies

Only Admin users can create or reset the Transfer Approval Policy of the account.

How to Create or Reset a Transfer Approval Policy

Understand its definition, covered transactions, submission and approval processes, and what happens when an approver creates a transfer.

How does Transfer Approval Policy work?

Transfer Approval Policy

Admin users can now set up a custom approval workflow for submitted claims within the company!

How to set up a Claim Review Policy

Claim Review Policy

Subscription Plan

My account is inactive. How can I re-activate my Aspire account?

What is the cost of Aspire Subscription?

Aspire offers a suite of SaaS features with payables and receivables management capabilities that add value for our customers.

Why is the Aspire Subscription Plan of great value?

Cost and Services

Guide to my Subscription's Billing Information

Billing information

Rewards

What rewards can I claim by joining Aspire?

Aspire Rewards

Below are common questions about Activation & setting up Google Work Space in the Google Portal.

How to set up my Google Workspace

How do I initially activate Google Workspace?

I need help setting up Google Workspace

How to Edit your Google Workspace Subscription

Below are common Administration and Storage requests relating to your Google Workspace Account

Admin and storage issues with Google Workspace

Google Workspace

How to Sign Up as an Affiliate Partner of Aspire

How to Refer Someone to Aspire

Referrals

SG Help Centre

Find answers and get help from Intercom Support and Community Experts

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.