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How to Submit a Payroll Batch Transfer from Aspire HKD, CNY, or USD Account

Updated over a week ago

Admin, Finance with transfer rights, and Finance with submit-only rights users

can submit payroll batch transfers from the Aspire HKD, CNY, or USD account for same currency or FX transfers.

Before submitting a transfer, please ensure that the Admin has granted the appropriate payroll permissions to the relevant users.

Same-Currency Payroll Batch Transfers

Supported Transfer Modes, Currencies, and Fees

Source of Funds

Destination Currency

Recipient Location

Transfer Mode(s)

Transfer Fee

Timeline

HKD

HKD

Within Hong Kong

FPS or CHATS

  • FPS: Free.

  • Chats: HKD 55 per transfer.

  • FPS: Instant

  • Chats: 2–4 hours.

HKD

HKD

Outside Hong Kong

SWIFT

  • SWIFT (SHA): HKD 120 per transfer.

  • SWIFT (OUR): HKD 200 per transfer.

  • SWIFT: 2 - 3 business days.

CNY

CNY

Within Hong Kong

FPS or CHATS

  • FPS: Free.

  • Chats: CNY 55 per transfer.

  • FPS: Instant

  • Chats: 2–4 hours.

CNY

CNY

Outside Hong Kong

SWIFT

  • SWIFT (SHA): CNY 120 per transfer.

  • SWIFT (OUR): CNY 200 per transfer.

2 - 3 business days.

USD

USD

Within Hong Kong

CHATS

USD 7

2–4 hours.

USD

USD

Outside Hong Kong

SWIFT

  • SWIFT (SHA): USD 15 per transfer.

  • SWIFT (OUR): USD 30 per transfer.

2 - 3 business days.

Notes:

  • Chats timeline: Typically processed within 2–4 hours if submitted before 5:30 PM HKT on a business day.

  • SWIFT timeline: Typically processed within 2-3 business days if submitted before 5:30 PM HKT on a business day.


How to Submit Same Currency Payroll Batch Transfer From Aspire HKD or CNY Account

  1. On your Aspire dashboard, click on "Payroll" in the left navigation bar (web app).

  2. Click on "New payroll batch".

  3. Select HKD or CNY account as the source account.

  4. Select "Same currency" for the transfer type.

  5. Select a category for the batch transfer (required).

  6. Click “Add employees”, then select your preferred method:

    1. Select existing

      1. Opens a list of saved recipients with HKD or CNY as their currency.

      2. You can multi-select employees from this list.

      3. Their payment details (account number, bank code, etc.) will be auto-filled.

      4. Click “Add X employees” to confirm your selection.

      5. Next, fill in the transfer amount.

    2. Add new

      1. Opens a form to input a new employee’s payment details.

      2. Form fields are pre-filled based on your selected source account and transfer method (e.g., currency is fixed for HKD or CNY transfers).

      3. Once added, the employee will also be saved in your recipient list for future use.

      4. Next, fill in the transfer amount.

    3. Upload CSV

      1. Upload your payroll details by choosing one of the following options:

        1. Upload any compatible .csv file.

      2. Next, review the matched Aspire transfer fields with your .CSV fields.

      3. Optionally, tick “Add all employees in CSV as recipients for future transfers” if you want to reuse them next time.

  7. Verify the transfer modes and fees, then click "Next".

  8. Review your payroll batch transfer:

    1. Click “Show list” in the successful entries column to view successful transfers.

    2. Click “Show list” in the errors column to view to view unsuccessful transfers.

    3. To fix errors, update your .csv file and re-upload it (editing transfer details directly in Aspire is not yet supported).

    4. If needed, delete the batch by selecting “Delete”.

  9. Once everything is in order, click "Submit transfers" to complete the submission.

Notes:

  • When adding employees, you can select "Select Existing" and "Add New" within the same payroll batch.

  • If you’ve already added employees using “Select Existing” or “Add New”, you won’t be able to upload a CSV file. CSV upload must be used on its own and cannot be combined with other methods in the same batch.

  • For recipients in Hong Kong, the system will automatically select FPS or Chats.

  • For recipients outside Hong Kong, the system will automatically select SWIFT.

  • Payroll transfers follow the transfer approval policy that has been set in place (if any). Approvals are determined based on the total amount in the CSV file, not on each individual transfer.


How to Submit Same Currency Payroll Batch Transfer From Aspire USD Account

  1. On your Aspire dashboard, click on "Payroll" in the left navigation bar (web app).

  2. Click on "New payroll batch".

  3. Select USD account as the source account.

  4. Select "Same currency" for the transfer type.

  5. Select a category for the batch transfer (required).

  6. Click “Add employees”, then select your preferred method:

    1. Select existing

      1. Opens a list of saved recipients with USD as their currency.

      2. You can multi-select employees from this list.

      3. Their payment details (account number, bank code, etc.) will be auto-filled.

      4. Click “Add X employees” to confirm your selection.

      5. Next, fill in the transfer amount.

    2. Add new

      1. Opens a form to input a new employee’s payment details.

      2. Form fields are pre-filled based on your selected source account and transfer type.

      3. Once added, the employee will also be saved in your recipient list for future use.

      4. Next, fill in the transfer amount.

    3. Upload CSV

      1. Upload your payroll details by choosing one of the following options:

        1. Make a copy and fill out Aspire's USD batch payment template (See guide). If you can't access the batch payment template, download the CSV file attached at the bottom of this article.

        2. Upload any compatible .csv file.

      2. Next, review the matched Aspire transfer fields with your .CSV fields.

      3. Optionally, tick “Add all employees in CSV as recipients for future transfers” if you want to reuse them next time.

  7. Verify the transfer modes and fees, then click "Next".

  8. Review your payroll batch transfer:

    1. Click “Show list” in the successful entries column to view successful transfers.

    2. Click “Show list” in the errors column to view to view unsuccessful transfers.

    3. To fix errors, update your .csv file and re-upload it (editing transfer details directly in Aspire is not yet supported).

    4. If needed, delete the batch by selecting “Delete”.

  9. Once everything is in order, click "Submit transfers" to complete the submission.

Notes:

  • When adding employees, you can select "Select Existing" and "Add New" within the same payroll batch.

  • If you’ve already added employees using “Select Existing” or “Add New”, you won’t be able to upload a CSV file. CSV upload must be used on its own and cannot be combined with other methods in the same batch.

  • For recipients in Hong Kong, the system will automatically select Chats.

  • For recipients outside Hong Kong, the system will automatically select SWIFT.

  • Payroll transfers follow the transfer approval policy that has been set in place (if any). Approvals are determined based on the total amount in the CSV file, not on each individual transfer.

FX Payroll Batch Transfer

Supported Transfer Modes, Currencies, and Fees

FX batch payment transfer from the Aspire HKD, CNY, or USD account is available for the currencies below and is processed via SWIFT transfer.

Destination Currency

Transfer Mode

Transfer Fee (SHA)

Transfer Fee (OUR)

Timeline

  • Australian Dollar (AUD)

  • Canadian Dollar (CAD)

  • Swiss Franc (CHF)

  • Chinese Yuan (CNY)

  • Euro (EUR)

  • UK Sterling (GBP)

  • Hong Kong Dollar (HKD)

  • Japanese Yen (JPY)

  • Norwegian Krone (NOK)

  • New Zealand dollar (NZD)

  • Swedish krona (SEK)

  • Singapore Dollar (SGD)

  • US Dollar (USD)

SWIFT

  • HKD 120

  • CNY 120

  • USD 15

  • HKD 200

  • CNY 200

  • USD 30

2-3 business days

Note:

  • SWIFT timeline: Typically processed within 2-3 business days if submitted before 5:30 PM HKT on a business day.

How to Submit FX Payroll Batch Transfer From Aspire HKD, CNY, or USD account

  1. Under Frequently Used Actions, click "View all actions", then select "Make batch payment".


  2. Select HKD, CNY, or USD account as the source account.

  3. Select "FX Payment" for the transfer type.

  4. Select a category for the batch transfer (required).

  5. Click “Add employees”, then select your preferred method:

    1. Select existing

      1. Opens a list of saved recipients with currencies supported for FX transfer.

      2. You can multi-select employees from this list.

      3. Payment details will be auto-filled, and the currency will be pre-selected based on the recipient’s setup.

      4. Click “Add X employees” to confirm your selection.

      5. Enter the transfer amount. The converted amount in HKD/CNY/USD will be shown below.

    2. Add new

      1. Opens a new recipient form tailored to FX transfers.

      2. You’ll be prompted to choose a currency first. This will define the required recipient details.

      3. Required fields may vary depending on selected currency.

      4. Once added, the employee will also be saved in your recipient list for future use.

      5. Enter the transfer amount. The converted amount in HKD/CNY/USD will be shown below.

    3. Upload CSV

      1. Upload your payroll details by choosing one of the following options:

        1. Make a copy of the batch payment template (Google Sheet), depending on your chosen source account. Fill out the relevant batch payment template by referring to this guide. If you can't access the batch payment template, download the CSV file attached at the bottom of this article.

        2. Upload any compatible .csv file.

      2. Next, review the matched Aspire transfer fields with your .CSV fields.

      3. Optionally, tick “Add all employees in CSV as recipients for future transfers” if you want to reuse them next time.

  6. Choose the amount to fix in case the exchange rate changes before approval, then click “Review”.

  7. Review your payroll batch transfer:

    1. Click “Show list” to view successful transfers.

    2. Click “Show Errors” to view unsuccessful transfers.

    3. To fix errors, update your .csv file and re-upload it (editing transfer details directly in Aspire is not yet supported).

    4. If needed, delete the batch by selecting “Delete”.

  8. If all is good, click "Submit transfers".

Note: Batch payment transfers follow the transfer approval policy that has been set in place (if any). Approvals are determined based on the total amount in the CSV file, not on each individual transfer.

Download Payroll Batch Transfer Templates (CSV)

If you're unable to access the Google Sheet versions, you can download the CSV format of each template by accessing the files provided below.

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