Aspire App

Eligibility, Activation, and Fund Transfers

Sending & Receiving Transfers

Can I Request a 9-Digit Account Number?

Aspire Account Name Guidelines for Chinese Companies

Activating 9 Digit Account number for Aspire HKD, CNY, and USD account.

Activation

Sending transfers from Aspire Multi-Currency accounts.

Sending Transfers

Guide to Sending Local Transfers from Aspire HKD Account

Guide to Sending Local Transfers from Aspire CNY Account

Guide to Sending Local Transfers from Aspire USD Account

Guide to Sending Local Transfers from Aspire EUR Account

Guide to Sending Local Transfers from Aspire GBP Account

How to Transfer Funds Between Aspire HKD, CNY, and USD Account

Guides on sending local transfer from your Aspire debit accounts.

Local Transfers

Guide to Sending International Transfers from Aspire Multi-Currency Accounts

Guides on sending international transfer from your Aspire debit accounts.

International Transfers

How to Make Batch Payment Transfers from Aspire HKD, CNY, or USD Account

How to Fill Out the Batch Transfer Template for Aspire HKD, CNY, or USD Account

Guides on sending batch transfers from Aspire HKD, CNY, or USD account

Batch Transfers

Receive transfers from Aspire Multi-Currency accounts..

Receiving Transfers

Guide to Receiving Local Transfers to Aspire HKD Account

Guide to Receiving Local Transfers to Aspire CNY Account

Guide to Receiving Local Transfer to Aspire USD Account

Guide to Receiving Local Transfers to Aspire EUR Account

Guide to Receiving Local Transfers to Aspire GBP Account

Guides on receiving local transfers to Aspire debit accounts.

Guide to Receiving International Transfers to Aspire Multi-Currency Accounts

Guides on receiving international transfers to Aspire debit accounts.

How to make payroll transfers from Aspireand Guide to payroll Hong Kong businesses.

Payroll Playbook

Introduction to Aspire Payroll

Making a payroll transfer

Reviewing and Approving Payroll Transfers

How to Duplicate a Payroll Transaction

A step-by-step guide to help you initiate and manage payroll transfers using your Aspire account.

How to make payroll transfers from Aspire

Introduction to Payroll in Hong Kong

Calculating Salaries & MPF contributions

Paying Salaries & MPF contributions

How to Submit a Payroll Batch Transfer from Aspire HKD, CNY, or USD Account

How to Submit an Individual Payroll Transfer from Aspire HKD, CNY, or USD Account

A comprehensive guide to setting up and managing payroll for Hong Kong businesses with Aspire.

Guide to Payroll for Hong Kong Businesses

What is the minimum balance required for Aspire multi-currency accounts?

Which currencies can we send and receive to Aspire Multi-Currency Accounts (HKD, CNY, USD, EUR, GBP)?

How much funds can I hold in my Aspire Multi-Currency Accounts?

How to Download an Official Aspire Multi-Currency Accounts Letter

What are the Transfer Fees for Aspire Multi-Currency Accounts?

Cash Transfers, Semi-automated and Manual SWIFT Transfers are not supported.

Do you support Cash Transfers and Semi-Automated/Manual SWIFT Transfers?

Can I request to amend the details of my outbound SWIFT Transfers?

Refund Timeline for Rejected SWIFT Payments from Aspire Debit Accounts

How to include 6-point KYC information on my SWIFT transfer?

Why was my inbound transfer rejected?

Guide to SWIFT MT103 and How to Obtain It

Understanding the Difference Between 'Transfer Initiated' and 'Transfer Completed'

Aspire’s Transaction Monitoring

How to View the Multi-Currency Accounts Analytics

Can I use my Aspire multi-currency accounts to provide charge or debenture for a loan?

Why do I need to submit certain documents for my transactions?

Why did my transfer rollback?

Why is there a transaction I do not recognise on my Aspire multi-currency Accounts?

"Make a transfer" button is not accessible

How to View, Create, and Delete Recipients in my Aspire Multi-Currency Accounts

How to Request a Recall, Cancel, or Tracer for an Outbound Transfer

Guide to obtaining a Foreign Inward Remittance Certificate (FIRC)

Covers key information applicable to all Aspire multi-currency accounts.

Multi-currency Account General Information

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.