Supported Currency Accounts
HKD Account | JPY Account | SGD Account |
CNY Account | AUD Account | SEK Account |
USD Account | CAD Account | NOK Account |
EUR Account | NZD Account |
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GBP Account | CHF Account |
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Activation Steps
Admin users can follow the steps below to activate other Aspire currency accounts:
On your Aspire dashboard, click "Cash" in the left navigation bar under Accounts (web app) or click "Menu" and choose "Cash" (mobile app).
Click “Open new account” on the upper right
Select the currency account you want to open.
Open the available currency account you have selected. Click Continue and your selected currency account will be activated
For SEA Currency Accounts, review Wallex’s Terms & Conditions, then click "Open account"
Notes:
Account activation is subject to approval based on Acceptable Use Policy.
You can open one account per currency.
Multiple accounts in the same currency are not supported.
More Details on Activating SEA Currency Accounts
What you get
A dedicated local collection account in MYR, PHP, IDR, or VND, held in your business's name.
The ability to receive payments through each market's domestic payment rails.
The ability to convert collected balances into your own HKD, USD, EUR, or GBP accounts.
What happens after you request
Once requested, your account will move through the following statuses:
Status | What it means |
Processing | We are setting up your local currency account. This will take 5-6 days, you’ll receive an email from Aspire to collect documents and start your onboarding right after you request. |
Active | Your account is ready. You can now receive funds into it. |
Rejected | Your request was not approved. Please contact our support team for next steps. |
Deactivating & Reactivating Aspire Currency Accounts
If you want to deactivate any of your currency accounts (not your entire Aspire account), please chat with our Support Team after logging in to your Aspire account.
In case you change your mind and want to reactivate your currency account, our Support Team is also available to assist you.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.