Admin, Finance with transfer rights, and Finance with submit-only rights users can submit payroll transfers from the Aspire HKD, CNY, or USD account, either in batch or for individual employees.
You can submit individual payroll transfers for both local transfers (within Hong Kong) and international transfers (to recipients outside Hong Kong).
Before submitting a transfer, please ensure that the Admin has granted the appropriate payroll permissions to the relevant users.
Submitting Local Individual Payroll Transfers (HKD, CNY, or USD Account)
FPS Transfer
Admin and Finance with transfer and submit transfer rights can initiate individual payroll transfers via the FPS transfer type in HKD or CNY currency.
On your Aspire dashboard, click on "Payroll" in the left navigation bar (web app).
Click "New payroll transfer", then select "Individual Payroll".
Select an existing employee or add a new employee as the recipient.
If you select FPS as the transfer type:
Click "Continue".
Complete your transfer details:
Click "Continue".
Review your payroll entry. Once confirmed, click "Submit" to complete the payroll transfer.
Note: Individual payroll transfers via FPS will be sent instantly, and the transfer fee is free.
Chats Transfer
Admin and Finance with transfer and submit transfer rights can initiate individual payroll transfer via Chats transfer type in HKD, CNY, and USD currency.
On your Aspire dashboard, click on "Payroll" in the left navigation bar (web app).
Click "New payroll transfer", then select "Individual Payroll".
Select an existing employee or add a new employee as the recipient.
If you select FPS as the transfer type:
Click "Continue".
Complete your transfer details:
Click "Continue".
Review your payroll entry. Once confirmed, click "Submit" to complete the payroll transfer.
Notes:
Individual payroll transfers via Chats will be sent within 2-4 hours
The transfer fees applicable are HKD/ CNY 55 or USD 7 per transfer.
Submitting International Individual Payroll Transfers (HKD, CNY, or USD Account)
On your Aspire dashboard, click on "Payroll" in the left navigation bar (web app).
Click "New payroll transfer", then select "Individual Payroll".
Select an existing employee or add a new employee as the recipient.
Select the HKD/CNY/USD account as the source of funds and enter the amount.
Click "Continue".
Choose the amount to fix in case the exchange rate changes before approval, then click “Continue”.
Complete your transfer details:
Click "Continue".
Review your payroll entry. Once confirmed, click "Submit" to complete the payroll transfer.
Notes:
International payroll transfers from your HKD/ CNY/ USD account are subject to SWIFT fees:
Shared Charges (SHA):
You pay for the Remitting bank's charges (Aspire). Your recipient bears the charges of the Intermediary banks and their bank, which will be deducted from the remittance amount. Your recipient will receive the remaining balance. This is the most common type of charge, where each party bears their respective charges.
Fees: HKD/ CNY 120 or USD 15.
OUR charges (OUR):
Charges are borne by the Remitter (you). You bear the Remitting bank's charges and all the Intermediary banks' charges. You can fix the amount the recipient will receive by paying a small fee upfront.
Fees: HKD/ CNY 200 or USD 15.
International payroll transfers from the HKD/ CNY/ USD account will be processed 2-3 business days after approval.
Additional Notes
When submitting individual payroll, the employee’s name will be used as the payroll transfer name.
If your account has a Transfer Approval Policy in place, the payroll transfer will require approval from the designated Approver(s).
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.