Freezing a card will limit the user from making any further purchases. There is no time limitation on how long you can freeze a card. You can unfreeze just as quickly as you freeze a card.
How to Freeze a Card Instantly
Admin, Finance, and Employee users can immediately freeze their own assigned cards.
Admin users can freeze cards assigned to other users within the account.
Budget Owners can freeze cards assigned to users within their designated budget.
To freeze an Aspire card, follow the steps by steps below.
On your Aspire dashboard, click "Cards" in the left navigation bar (web app) or click "Menu" and choose "Cards" (mobile app).
Select the card you would like to Freeze
Select "🔒 Security Options"
Select "Freeze"
This card is now Frozen.
Note: Repeat the above to unfreeze.
How to Set a Rule to Freeze a Card Automatically
Admin users and Budget Owners* can set up automated freeze rules based on a specific transaction limit or a scheduled date.
*Budget Owners can only apply freeze rules when issuing cards to users within their assigned budget.
To set up freeze rules when issuing cards, follow the step-by-step below.
On your Aspire dashboard, click "Cards" in the left navigation bar (web app) or click "Menu" and choose "Cards" (mobile app).
Select the card you would like to edit
Click on "Edit"
Tick the "Freeze automatically" button
Set the number of transactions, or select the date you would like this card to freeze on.
Click on "Save changes" once done
All changes you make can be edited again by clicking the edit button.
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