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Refund Timeline for Rejected SWIFT Payments from Aspire Aspire Debit Accounts
Refund Timeline for Rejected SWIFT Payments from Aspire Aspire Debit Accounts
Updated over a week ago

If your transfer was rejected by the beneficiary, the funds will be returned to your account typically within two weeks from the transfer date.

We cannot define the exact timeline as this depends on the intermediary banks and the original intended beneficiary bank. We have limited visibility on the funds in this case as we are on the receiving end of the rejected transfer.

To get the latest update on your transfer return, we recommend that you:

  • Ask your counterparty to confirm with their bank whether the funds have been rejected

  • Ask your counterparty to request their bank to initiate a TRACE on the SWIFT network to check the exact location of the funds

Notes: If your counterparty shared an MT199 with you, please chat with our Support Team immediately so we can ask our payment partner to action on it if required.

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

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