How to submit a claim?
Updated over a week ago

Follow the steps below to submit a claim:

  1. On your Aspire dashboard, click "Claims" in the left navigation bar (web app) or click "Menu" and choose "Claims" (mobile app).

  2. Click on "➕New claim"

  3. If this is your first time, then you will need to set up your bank details to receive payment.

  4. Upload your receipt

  5. Fill in the expense amount based on the currency spent. (we have over 50 currencies to choose from!)

  6. Type in the Merchant name

  7. Select the date of the expense and the expense category

  8. Select whom you will be submitting this expense. (Your company will have set up a few different groups for you to select from)

  9. Write down the purpose of your spend. Be clear about your reasons for purchase to ensure your claim is not rejected

  10. Click "Submit claim"!

Made a mistake on your claim details? You can go back and edit your submission at any time before it is approved!

Simply go to your claims dashboard (click on claims), click on your submission and click on the "edit" button.

You can see the status of your claim in your claims dashboard. This can be:

  • Pending review

  • Pending payment

  • Paid

  • Rejected

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

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