Admin or Finance user who created the batch transfer can delete it based on its current status. Please follow the steps below according to the status of the transfer.
Notes:
Deleting a batch transfer entry is permanent and cannot be undone. All progress will be lost.
Batch transfer entries can only be deleted individually. Bulk deletion is not yet supported.
Draft Status
On your Aspire dashboard, click "Transactions" in the left navigation bar (web app) or click "Menu" and choose "Transactions" (mobile app).
Under the “Pending” tab, refer to the "Your Drafts" section.
Select the relevant batch transfer entry that you want to delete.
Click "Delete".
Confirm by selecting “Delete anyway”.
Pending Approval from You
On your Aspire dashboard, click "Transactions" in the left navigation bar (web app) or click "Menu" and choose "Transactions" (mobile app).
Under the “Pending” tab, refer to the "Pending Approval From You" section.
Select the relevant batch transfer entry that you want to delete.
Click “Manage Transfer”, then choose “Delete transfer”.
Pending Approval from Others
On your Aspire dashboard, click "Transactions" in the left navigation bar (web app) or click "Menu" and choose "Transactions" (mobile app).
Under the “Pending” tab, refer to the "Pending Approval From Others" section.
Select the relevant batch transfer entry that you want to delete.
Click “Manage Transfer”, then choose “Delete transfer”.
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