Admin, Finance with transfer rights, and Finance with submit-only rights users
can submit payroll batch transfers from the Aspire HKD, CNY, or USD account for same currency transfers.
Before submitting a transfer, please ensure that the Admin has granted the appropriate payroll permissions to the relevant users.
How to Submit Payroll Batch Transfer From Aspire HKD or CNY Account
On your Aspire dashboard, click on "Payroll" in the left navigation bar (web app).
Click on "New payroll batch".
Select HKD or CNY account as the source account.
Select "Same currency" for the transfer type.
Select a category for the batch transfer (required).
Upload your payroll details by choosing one of the following options:
Make a copy and fill out "Aspire's HKD batch payment template" or "Aspire's CNY batch payment template" (See guide).
Upload any compatible .csv file.
Next, review the matched Aspire transfer fields with your .CSV fields.
Verify the transfer modes and fees, then click "Next".
Review your payroll batch transfer:
Click “Show list” in the successful entries column to view successful transfers.
Click “Show list” in the errors column to view to view unsuccessful transfers.
To fix errors, update your .csv file and re-upload it (editing transfer details directly in Aspire is not yet supported).
If needed, delete the batch by selecting “Delete”.
Once everything is in order, click "Submit transfers" to complete the submission.
Notes:
For recipients in Hong Kong, the system will automatically select FPS or Chats:
FPS transfer fee: Free.
Chats transfer fee: HKD 55 or CNY 55 per transfer.
FPS timeline: Instant.
Chats timeline: Typically processed within 2–4 hours if submitted before 5:30 PM HKT on a business day.
For recipients outside Hong Kong, the system will automatically select SWIFT:
SWIFT (SHA) fee: HKD 120 or CNY 120 per transfer.
SWIFT (OUR) fee: HKD 200 or CNY 200 per transfer. You may select this mode to cover the intermediary bank fees.
Transfer timeline: Typically processed within 2-3 business days if submitted before 5:30 PM HKT on a business day.
How to Submit Payroll Batch Transfer From Aspire USD Account
On your Aspire dashboard, click on "Payroll" in the left navigation bar (web app).
Click on "New payroll batch".
Select USD account as the source account.
Select "Same currency" for the transfer type.
Select a category for the batch transfer (required).
Upload your payroll details by choosing one of the following options:
Make a copy and fill out Aspire's USD batch payment template (See guide).
Upload any compatible .csv file.
Next, review the matched Aspire transfer fields with your .CSV fields.
Verify the transfer modes and fees, then click "Next".
Review your payroll batch transfer:
Click “Show list” in the successful entries column to view successful transfers.
Click “Show list” in the errors column to view to view unsuccessful transfers.
To fix errors, update your .csv file and re-upload it (editing transfer details directly in Aspire is not yet supported).
If needed, delete the batch by selecting “Delete”.
Once everything is in order, click "Submit transfers" to complete the submission.
Notes:
For recipients in Hong Kong, the system will automatically select Chats:
Chats transfer fee: USD 7.
Chats timeline: Typically processed within 2–4 hours if submitted before 5:30 PM HKT on a business day.
For recipients outside Hong Kong, the system will automatically select SWIFT:
SWIFT (SHA) fee: USD 15 per transfer.
SWIFT (OUR) fee: USD 30 per transfer. You may select this mode to cover the intermediary bank fees.
Transfer timeline: Typically processed within 2-3 business days if submitted before 5:30 PM HKT on a business day.
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