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Guide to Sending International Transfers from Aspire HKD, USD, and CNY Account

Guide to Sending International Transfers from Aspire HKD, USD, and CNY Account

Updated over a week ago

Supported Currencies

Admin and Finance users with transfer rights or submit-only rights can send the following currencies from the HKD, USD, and CNY account.

Australian Dollar (AUD)

Japanese Yen (JPY)

Canadian Dollar (CAD)

Norwegian Krone (NOK)

Swiss Franc (CHF)

New Zealand dollar (NZD)

Chinese Yuan (CNY)

Swedish krona (SEK)

Euro (EUR)

Singapore Dollar (SGD)

UK Sterling (GBP)

US Dollar (USD)

Hong Kong Dollar (HKD)

Supported Transfer Types, Fees, Limits & Timeframe

Transfer Type

Transfer Limit

Timeframe

Fee for SWIFT Shared

Fee for SWIFT OURS

SWIFT

No Limit

2-3 business days

  • HKD 120

  • CNY 120

  • USD 15

  • HKD 200

  • CNY 200

  • USD 30

Notes:

  • SWIFT Transfer:

    • SWIFT transfers sent from the Aspire HK account will be converted at the best rates

    • Typically processed within 2-3 business days if submitted before 5:30 PM HKT on a business day

    • If you choose to cover the intermediary bank fees, the SWIFT OURS fee will be incurred.

    • If you choose to not cover the intermediary bank fees, the SWIFT Shared fee will be incurred.

  • All transfers are subject to compliance checks by our team or partners, which may occasionally result in delays for your recipient in receiving the funds. Our team might email Admin and Finance users for additional details or documents needed to process your transfer. While we strive to complete these reviews quickly, we can't provide an exact timeline for when your recipient will receive the funds, as weekends, public holidays, and banking hours might also affect the timing. We appreciate your understanding and patience regarding any potential delays.

How to Send International transfers from the Aspire HKD, USD, or CNY Account

Admin and Finance with transfer and submit transfer rights can initiate an international transfer via the HKD, USD, or CNY account.

  1. On your Aspire dashboard, click "Funds" in the left navigation bar (web app) or click "Menu" and choose "Funds" (mobile app).

  2. Choose the relevant account (HKD, USD, or CNY) from which you want to make the transfer.

  3. Click on "Make a transfer".

  4. Select "New Recipient".

  5. Select the currency you wish to send, then fill in the recipient’s details

    1. Account holder full name

    2. Recipient type: Individual or Company

    3. Bank Country

    4. Account number

    5. Bank name

    6. SWIFT/ BIC

    7. Address

  6. Enter the transfer amount and complete any additional required fields

    1. Link the transaction to a budget (Optional)

    2. Payment Reference (Optional)

    3. Choose a category (Mandatory)

    4. Other payment reference fields

Note: Please be aware that SWIFT transfers may incur intermediary bank fees, depending on the correspondent banks involved.

To ensure the recipient receives the full amount without deductions, you can select the option to cover these fees by toggling the "Pay HKD/CNY/USD extra and fix this amount" button.

7. Once you have reviewed your payment details and are satisfied with them, click the "Confirm" button

What name will be displayed as the sender of the transfer?

For SWIFT transfers, the recipient will see Aspire as the sender of the funds.

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

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