To learn more about Advance Card or Transfer billing, please refer to the information below.
How to view my Advance Card Invoice/Statement?
Advance Card statements are sent every 30 days to the email of Admin & Finance Users.
On your Aspire dashboard, click "Advance limit" in the left navigation bar (web app) or click "Menu" and choose "Advance limit" (mobile app).
You can download your current statement on this page by clicking the "Download" button.
Go to the "Past statements" tab and click the "Download" button to download any of your past statements.
Note: The Advance Transfer statement will be sent separately from the Advance Card statement. Once the Advance transfer is approved by Aspire, the statement will be generated and emailed to both the Admin and Finance users.
Billing cycle, Due date, and Billing statement
Your 30-day billing cycle starts on the date of your first transaction and ends 29 days later.
The due date for repayment will be 21 days after the end of the billing cycle.
For example, if your first transaction is on 8 Jun 22:
Bill 1 Cycle: 8 Jun 22 - 07 Jul 22 | Payment Due date: 28 Jul 22
Bill 2 Cycle: 8 Jul 22 - 6 Aug 22 | Payment Due date: 27 Aug 22
Bill 3 Cycle: 7 Aug 22 - 5 Sep 22 | Payment Due date: 26 Sep 22
Bills are automatically sent out one day after the end date of each billing cycle.
For example, if your bill is from 7 Aug 22 - 5 Sep 22, the automated bill will be sent to admins/finance user roles the next day, 6 Sep 22.
Notes: Automated bills are only sent to users with "Admin" or "Finance" roles. If you do not have an "Admin" or "Finance" user role set up, the automated bill will not be sent.
Customized billing cycle
We provide flexible options to customize your billing cycle so it better fits your business needs. If you’d like to set up a custom billing cycle, please reach out to our Support team through the Aspire app.
Monthly billing cycle
The cycle always runs from the first to the last day of the month.
For example:
The billing cycle in May would run from May 1 to May 31
While in June, it would run from June 1 to June 30.
Days within the billing cycle will follow the days within each month.
Custom Start and End Dates of billing cycles
You can set your cycle to begin and end on the same dates each month.
For example, choosing the 15th as the start date would mean your cycle runs from:
May 15 to June 14
Then from June 15 to July 14, and so on.
Group billing cycle & due date alignment
If you manage multiple Aspire accounts, you can align the billing cycles and due dates. This helps simplify scheduling repayments.
Please note that repayment for each account must still be made separately.
Customize billing address
By default, your billing address will match your registered address.
If you have multiple Aspire accounts, different billing addresses can be set up for each upon request.
Notes:
Your payment due date is always 21 days after the billing cycle ends.
During the transition to a new cycle, you may experience a slightly shorter or longer billing period.
Transition period with a longer billing cycle may be subject to approval.
Late Fees (Late Interest and Late Penalty)
Any bill repayments after each billing cycle due date will result in a late fee of 2.5% late interest on the outstanding amount due and a 50 USD (or equivalent) late penalty applied to your existing limit. These fees are compounded and charged per billing cycle.
Your limit will be frozen, and once the outstanding bill amount has been paid off, we will assist in reviewing the unfreezing of your limit.
Note: In the event that inconsistent/undesirable repayment behavior is observed or there is a change to Aspire's risk policies, Aspire reserves the right to permanently freeze or cancel your limit at any time, even after a full repayment has been made.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.