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Guide to Sending International Transfers from Aspire SGD Account

Admin and Finance users with transfer rights can send international transfers from the Aspire SGD account in 2 ways.

Updated over 2 weeks ago

Notes:

Supported Transfer Types, Limit, Timeframe, and Fees

You can send international transfers from your Aspire SGD Account in two ways:

Transfer Type

Transfer Limit

Timeframe

Fees

Local Transfer

200,000 SGD equivalent chosen currency

1-2 days

Fees vary depending on the currency and transfer method, and are always shown upfront before you transfer.

SWIFT Transfer

(USD, EUR and GBP Currency)

200,000 SGD equivalent chosen currency

2-3 business days

Fees vary depending on the currency and transfer method, and are always shown upfront before you transfer.

Notes:

  • Please refer to the next section of this article for currency corridor-specific transaction limits.

  • All transfers are subject to compliance checks by our team or partners, which may occasionally result in delays for your recipient in receiving the funds. Our team might email Admin and Finance users for additional details or documents needed to process your transfer. While we strive to complete these reviews quickly, we can't provide an exact timeline for when your recipient will receive the funds, as weekends, public holidays, and banking hours might also affect the timing. We appreciate your understanding and patience regarding any potential delays.

Who bears the transfer fees?

When sending international transfers from your Aspire SGD account, the fee structure is fixed and cannot be customized.

You pay: Aspire's transfer fee (varies by currency and transfer method)

Looking for SHA/OUR fee options?

SHA (Shared) and OUR fee selection is only available for USD, EUR, and GBP account. SGD account do not support these options.

If you need control over who pays the fees, consider sending from your USD, EUR, or GBP account instead.


Supported Currencies & Countries

Local transfers

You can send these currencies locally to their home country.

Currency

Home Country

Important Information

United Arab Emirates

-

Argentina

The maximum amount is 18,000 USD (equivalent in ARS) per transfer.

Australia

-

Canada

-

Switzerland and Liechtenstein

-

Chile

-

China

Colombia

The maximum amount is 2,900 USD (equivalent in COP) per transfer.

Costa Rica

-

Czech Republic

-

Denmark

-

Egypt

The maximum amount is 5 million EGP per transfer.

SEPA Countries: Austria, Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.

-

United Kingdom

-

Georgia

-

Hong Kong

Hungary

-

Indonesia

The maximum amount is 1,990,000,000 IDR per transfer.

Israel

-

India

Japan

Keep the transfer amount under 1 million JPY. If needed, split it into multiple transfers or use our Transfer Request form

Kenya

  • The maximum amount is 250,000 KES per transfer to an M-Pesa wallet.

  • The maximum amount is 500,000 KES per day to an M-Pesa wallet.

South Korea

The maximum amount to a personal account is 6,400,000 KRW per transfer or 50,000 USD (or equivalent) per year.

Sri Lanka

The maximum amount is 980,000 LKR per transfer and 5 million LKR per day.

Morocco

The maximum amount is 270,000 MAD per transfer.

Mexico

The maximum amount is the equivalent of 95,000 USD per transfer.

Malaysia

If your recipient has a non-resident local bank account in Malaysia, they can only receive a maximum of 10,000 MYR per day.

Norway

-

Nepal

  • The maximum amount is 1 million NPR per transfer.

  • There's a daily limit of 2 million NPR per recipient and per sender.

New Zealand

-

Philippines

The maximum amount is 50,000 PHP per transfer.

Poland

-

Romania

-

Sweden

-

Thailand

  • Transfers sent to Bangkok Bank Public Company, Kasikorn Bank = Limit per transaction is 2M THB

  • Siam Commercial Bank = Limit per transaction is 1,499,999 THB

  • Other banks in Thailand = Limit per transaction is 49,999 THB

Turkey

-

Uganda

The maximum amount is 19 million UGX per transfer.

United States of America

-

Uruguay

-

Vietnam

-

South Africa

-

Zambia

-

SWIFT Transfers

If your recipient's country isn't listed in the local transfer table above, you may still be able to send funds via SWIFT if their account can accept USD.

In such cases, Wise facilitates the transfer via a SWIFT payment. Please refer to the table below for the list of countries.

Countries

Albania

Algeria

Angola

Anguilla

Antigua and Barbuda

Armenia

Azerbaijan

Bahamas

Bahrain

Barbados

Bhutan

Bolivia

Bosnia and Herzegovina

Botswana

Brunei Darussalam

Burkina Faso

Cayman Islands

Channel Islands

Christmas Island

Cocos (Keeling) Islands

Cook Islands

Côte d'Ivoire

Dominica

Dominican Republic

Ecuador

El Salvador

Ethiopia

Falkland Islands (Malvinas)

Faroe Islands

Fiji

French Guiana

French Polynesia

Gabon

Gambia

Greenland

Grenada

Guadeloupe

Guatemala

Guernsey

Guinea

Guinea-Bissau

Guyana

Haiti

Holy See (Vatican City State)

Honduras

Isle of Man

Jamaica

Jersey

Kiribati

Kuwait

Kyrgyzstan

Liberia

Macao

Macedonia (Republic of North)

Malawi

Mali

Marshall Islands

Martinique

Mauritania

Mauritius

Mayotte

Micronesia (Federated States of)

Mongolia

Montenegro

Montserrat

Namibia

Nauru

New Caledonia

Nicaragua

Niger

Niue

Norfolk Island

Northern Mariana Islands

Palau

Panama

Papua New Guinea

Paraguay

Peru

Reunion

Rwanda

Saint Helena

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and Grenadines

Samoa

Sao Tome and Principe

Senegal

Serbia

Seychelles

Sierra Leone

Singapore (payments to non-DBS accounts)

Solomon Islands

Suriname

Taiwan

Tajikistan

Tanzania

Timor-Leste

Tonga

Trinidad and Tobago

Tunisia

Turks and Caicos Islands

Tuvalu

Uzbekistan

Vanuatu

Wallis and Futuna Islands

Can't find your recipient country?

If your recipient's country isn't listed above, you may still send funds via SWIFT transfer using your Aspire EUR or GBP account—provided your recipient can accept payments in one of these currencies.

How to proceed:

  1. Verify your recipient's country is supported for SWIFT transfers by reviewing the relevant guide:

  2. Convert funds from your Aspire SGD account to the appropriate currency account (EUR or GBP).

  3. Send the transfer from the converted currency account by following the step-by-step instructions:

Can I send SGD outside of Singapore?

No. Currently, Aspire only supports sending SGD transfers to beneficiaries within Singapore. For more details on how to send local SGD transfers, refer to our article: Guide to Sending Local Transfers from Aspire SGD Account.

What are my options if I need to send SGD outside of Singapore?

If you need to send SGD to a beneficiary outside of Singapore, you may refer to the alternatives below:

Option 1: Use your USD account (if eligible for SWIFT transfers)

  1. Convert funds from your SGD account to your USD account.

  2. Initiate the transfer from your USD account via SWIFT.

Option 2: Send SGD via Aspire FX partner

If your USD account is not eligible for SWIFT transfers, you can submit a request through the Transfer Request Form. Aspire will facilitate the transfer via our partner, and they will review your request to ensure it complies with their Acceptable Use Policy before processing.


How to send international transfers from SGD account

Through our partner Wise, Aspire allows you to send monies internationally by converting your overseas payments instructions into 2 discrete local transactions.

In place of a single SWIFT transaction, a local transaction of SGD within Singapore is first initiated. Subsequently, a local transaction of the foreign currency in its home country is made to the intended recipient. This allows for time and cost savings when making international transfers.

To initiate an international FX transfer, follow the guide below:

1. Go to your SGD Account page

2. Click on "Submit a transfer" button, then choose “Pay a recipient

3. Select from one of your saved recipients or create a New Recipient. When creating a new recipient, make sure to choose the currency you want to send from the drop-down list, provide the necessary recipient account details then click "Continue"

Notes: When sending USD, EUR, and GBP currencies outside of their home country, it's crucial to select the correct tab based on whether you're sending within their home country or outside of it.

4. Enter the amount you wish to send, then click "Continue"

5. Place any transfer reference that will be visible to the recipient, then add the rest of the reporting fields (category, budget, other reporting fields) on your payment

6. Review the transfer details and if all good, click "Confirm" to initiate the transfer.

Notes:

  • We are currently unable to increase the character limit for the transfer reference field. As a temporary solution, we suggest abbreviating the word or message you intend to include in the reference. Please note that you should inform the recipient to check with their bank if they can receive the funds with the abbreviated reference.

  • If you are sending funds to a business recipient, please include the company suffix in the recipient's name. Special characters cannot be used in the beneficiary's name.

What name will be displayed as the sender of the transfer?

The beneficiary will see the name of Wise’s payout partner as the sender of the transfer.

Amount Limit Exceeded on FX Transfer

Depending on the currency being sent, there is a maximum amount that you can send per transfer. You will receive an error message in-app if you initiate an FX transfer of more than the maximum limit.

If you need to send a higher amount, you can either split it into multiple transfers to stay within the limit or use our trusted FX partner for larger transactions. The transfers with our FX partners will not be through direct integration with Aspire, but it is still handy for sending large amounts while retaining low fees. You can check this article to see the required details/documents to make this transfer.

If you are interested in using this alternative, you can fill out the Transfer Request Form, and our team will be in touch within 1-2 business days.

Please note that our partners will review your payment requests before proceeding to ensure they fall within their Acceptable User Policy.

Outbound FX transfer from SGD Account is pending/processing

On some occasions, Wise may request more information from you for a specific transaction. In such situations, Wise will directly contact you via email. Please ensure that you respond using the email address you used for the integration, as any response from another email address will not be recognized by Wise.

It is also possible to access your Wise account by logging in separately. If you already have a Wise account, simply log in as you normally would.

If you established your Wise Account through Aspire, please adhere to the following instructions:

  1. Go to the Wise log-in page

  2. Click on "Trouble Logging in" and select "I've forgotten my password."

  3. Enter the email address associated with the Admin who set up your Wise Integration on Aspire.

  4. Send the password reset link.

  5. Create a new password and log into Wise again.

Once you're logged into Wise, follow these steps:

  1. Navigate to Activities and select the transfer that requires your attention.

  2. Click on "Fix your transfer".

  3. Choose the payment request that matches the requested amount and click "Confirm".

While this scenario is not ideal, it is a much faster solution for you to proceed with your funds compared to us contacting Wise on your behalf. We are actively working to improve this process and make it more efficient for you.

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

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