We are supporting the wechat channel now, customer can reach the Aspire support team via WeChat. They must scan the QR code and initiate the chat first.
To protect your privacy, we can only chat with you once you initiate the conversation.
1. Open WeChat.
2. Tap the + icon and select Scan.
3. Scan our official QR code
4. After scanning, you will be taken directly to our customer support chat window.
Please provide your name, your Aspire-registered email address, and your company name for identity verification, which will significantly speed up the process. After that, simply type your question and hit send!
Do I need to follow an account to get help?
No. You don't need to follow us or subscribe to anything. Scanning the code opens the conversation window immediately so you can get the answers you need without the extra steps.