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Guide to Sending NZD

Updated over a month ago

What types of beneficiaries can I transfer NZD to?

You can send NZD payments to individual and business accounts in New Zealand.

Payment Types

NZD transfers are sent via local transfer.

Name Checks

No name verification is required for NZD transfers.

Is there a limit on the amount I can send?

Transfer Limit: NZD 2,000,000 per transfer

How long does it take for the funds to reach the beneficiary?

  • Cut-off Times: Multiple processing windows between 4:00 AM – 6:30 PM SGT (Singapore Time)

  • Delivery Estimate: Typically up to 1 business day after currency conversion is completed

Notes:

  • Currency conversion can take up to 2 business days from the time your transfer is approved.

  • No payouts are processed during weekends or New Zealand public holidays.

  • Transfers submitted after the cut-off times will be processed at the next available window.

What will the sender's name be reflected as?

Your business name will be displayed as the sender on the recipient's bank statement.

What information should I include when sending NZD transfers?

Recipient and Transfer Details:

When initiating the transfer in the Aspire app, Admin and Finance Users will be asked to provide:

  • NZD account numbers must follow this format: BB-bbbb-AAAAAAA-(0)SS

    • BB: Bank code (2 digits)

    • bbbb: Branch code (4 digits)

    • AAAAAAA: Account number (exactly 7 digits)

    • (0)SS: Account type suffix (2–3 digits; add a leading 0 for 2-digit suffixes)

  • Email: Optional

  • All account details must be in English using Roman/Latin characters

Traces and Recalls

  • Traces: Trace requests are supported. You will need to provide the recipient's bank statement to initiate a trace request.

  • Recalls: Recall requests are supported for valid reasons, except for incorrect recipient name.

To request a trace or recall, contact Aspire Support Team via the Aspire app.

Bounceback

If your transfer is rejected by the recipient's bank, the funds will be returned to your Aspire account within 1–3 business days, up to a maximum of 10 business days.

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

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