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Guide to Sending KES

Updated over a month ago

What types of beneficiaries can I transfer KES to?

You can send KES payments to individual and business accounts in Kenya

Payment Types

You can send KES via:

  • Local bank transfer

  • M-Pesa wallet

Name Checks

Name verification is required for KES transfers.

Is there a limit on the amount I can send?

  • Local bank transfer: KES 999,999.99 per transfer

  • M-Pesa wallet:

    • KES 250,000 per transfer

    • KES 500,000 per day

    • KES 1,500,000 per week or month

How long does it take for the funds to reach the beneficiary?

  • Cut-off Times: 24/7 processing

  • Delivery Estimate:

    • Transfers under KES 450,000: Typically instant after currency conversion is completed

    • Transfers above KES 450,000: Typically, within 1 business day after currency conversion is completed

Note: Currency conversion can take up to 2 business days from the time your transfer is approved.

What will the sender's name be reflected as?

Your business name will be displayed as the sender on the recipient's bank statement.

What information should I include when sending KES transfers?

Recipient and Transfer Details:

When initiating the transfer in the Aspire app, Admin and Finance Users will be asked to provide:

  • Recipient's full name or business name:

    • Latin alphabet only (a-z)

    • Minimum 4 characters

  • Account number: 8-20 digits (for bank transfers)

  • Mobile number: 254 + 9 digits (for M-Pesa transfers)

    • Example: 254123456789

  • Reference: Up to 20 characters

Traces and Recalls

  • Traces: Trace requests are not supported.

  • Recalls: Recall requests are supported. You will need to provide the recipient's bank statement to initiate a recall request.

To request a recall, contact the Aspire Support Team via the Aspire app.

Bounceback

If your transfer is rejected by the recipient's bank, the funds will be returned to your Aspire account. The timeline varies depending on the recipient's bank processing time.

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

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