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Guide to creating Aspire Virtual Cards

Updated over 3 weeks ago

Creating a Virtual Card

Admin users and Budget Owners* have the ability to create their own cards without any approval needed.

On the other hand, Finance and Employee users must obtain approval from the Admin/Budget Owner before their card is created.

*Budget Owners can create virtual cards only within the budget to which they are assigned.

Admin users or Budget Owners

  1. On your Aspire dashboard, click "Cards" in the left navigation bar (web app) or click "Menu" and choose "Cards" (mobile app).

  2. Click "New card" located on the top right-hand side.

  3. Select the Cardholder and customize the Card name.

  4. Select “Virtual Card” under card type.

  5. Select the Source account for your card.

    1. Businesses incorporated in Hong Kong can only select a HKD or USD account as the source of funds for their cards.

  6. Set a Spend limit:

    1. Enter the amount

    2. Choose the refresh frequency: Daily, weekly, monthly, quarterly, yearly, or one-time.

  7. Link the card to a budget (optional).

  8. Click "View more spend controls" to apply more controls for your card:

    1. Freeze automatically: Set automatic card freezing based on transaction count or specific date.

    2. Allow specific currencies only: Specify allowed currencies for card transactions.

    3. Merchant category restrictions: Specify the merchant category restrictions.

    4. Specific merchant restrictions: Specify specific merchant restrictions.

  9. Assign a category for your card.

  10. Click "View more reporting options" to:

    1. Fill out other reporting fields set up by your business

    2. Exclude the card from auto reminders

  11. Click "Continue".

  12. Pick a color for your card.

  13. Click "Confirm" to proceed with your virtual card creation.

Finance and Employee users

  1. On your Aspire dashboard, click "Cards" in the left navigation bar (web app) or click "Menu" and choose "Cards" (mobile app).

  2. Click "Request a card" located on the top right-hand side.

  3. Edit the card's name.

  4. Select “Virtual Card” under card type.

  5. Under "Purpose" include a reason for your card request and attach any supporting documents.

  6. Choose the preferred currency for your card.

  7. Set a spend limit:

    1. Enter the amount

    2. Choose the refresh frequency: Daily, weekly, monthly, quarterly, yearly, or one-time.

  8. Link the card to a budget (optional).

  9. Click "View more spend controls" to apply more controls for your card:

    1. Merchant category restrictions: Specify the merchant category restrictions.

    2. Specific merchant restrictions: Specify merchant-specific restrictions.

  10. Assign a category for your card.

  11. Click "View more reporting options" to:

    1. Fill out other reporting fields set up by your business

    2. Exclude the card from auto reminders

  12. Click "Continue".

  13. Click "Yes, request my card now" to submit your card request.

Your request will now go to the Admin of the account for approval, or if you selected a budget, it will go to the Budget Owners for approval.


How many cards can I create?

Regardless of your subscription plan, you can create unlimited virtual cards* at no cost.

*Up to 50 Virtual cards in-app, additional upon request. Please contact our Care team in-app when requesting your 50th card or more.


Can I convert my virtual card to a physical Card?

Currently, we are unable to convert any virtual cards you have created on your Aspire Account into a physical card.

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

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