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How to pay employees in Singapore
Updated yesterday

Admin, Finance with transfer rights, and Finance with submit-only rights can send payroll transfers from the SGD Account!

1. On the homepage, click the "Pay salaries" button in the Frequently Used Actions section.

2. Start creating your batch payroll payment. Once done, click "Make a Giro Transfer"

  • Choose SGD as your Source account

  • Check the "Mark as Payroll transaction" box for payroll tagging. This ensures that users without payroll permission cannot view individual transactions or the total transfers made. To learn more about payroll permissions, refer to this article.

  • Choose "Same currency"

  • Choose "Giro transfer" to ensure that "Salary" is tagged and visible to the beneficiary bank. If you choose "Fast transfer", the "Salary" tag will not be visible to the beneficiary bank.

  • Link your batch payment transfer to a budget (optional)

  • Choose a category for your batch payment transfers (required)

3. Click "Download .CSV template", then create a copy of the Excel or Google Sheets template before you amend the following details:

Columns

Detail

Sl No

Add the serial number based on the number of entries you will be placing on the sheet.

Currency

Only place SGD.

A/c Holder Name

Recipient's bank account name.

A/c Number

Recipient's bank account number.

Bank code*

Choose the recipient's BIC from the dropdown menu.

Transfer Amount

Amount you want to send to the recipient.

See additional transfer instructions here

Notes:

  • *Please choose from the dropdown menu and refrain from inserting manually.

  • Our Payroll Templates cannot be modified and must follow the columns above.

4. Save your Excel or Google Sheets file in .CSV format.

5. Return to the previous tab and upload the file by clicking "Upload filled .CSV template". You can also edit the batch name after uploading the file.

6. Review the matched Aspire fields with your .CSV fields. If all good, click “Review”.

7. Double-check your batch payment transfer. You can review the successful transfer list by clicking "Show list”. You may also proceed with submitting the transfer by clicking “Submit xx transfers”.

Notes:

  • To see unsuccessful transfers, click

  • You can adjust your .csv file and re-upload it to correct the errors. Amending the transfer details directly in Aspire is not available yet.

  • SGD 0.20 fee will be charged per processed GIRO transaction.

  • Transfer reference is auto-generated as “<current_month> - <company_name>” (eg. Mar - Aspire).

  • The cutoff time for submitting the payroll transfer form is 3 PM SGT during business days.

  • Users who can make batch payment transfers are Admin, Finance with transfer rights, and Finance with submit-only rights.

  • The Pay Salaries feature is designed specifically for sending salaries to employees within Singapore and cannot be used for overseas transfers.

  • This is not a recurring setup. Users will have to reinitiate a new transfer every time a new payroll cycle comes.

After you submit the payroll transfer form, it will appear in the pending transfers section of your Aspire app for your approval on the following business day.

The batch payment transfers will also follow the transfer approval policy that has been set in place (if any). In this scenario, the approvals needed are determined based on the total amount included in the CSV file, NOT based on each individual transfer.

Please note that the cutoff time for approval is 12 PM SGT during business days.

Once the transfers are approved, you will not be able to cancel them.

Your employees should receive their salary transfers within 4-5 business days.

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

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