All Collections
Managing your Cards & Claims
Cards Integration
My Aspire card is restricted from making payments on Facebook
My Aspire card is restricted from making payments on Facebook
Updated over a week ago

If your Aspire card is restricted from making payments on Facebook, it could be due to the following:

If your Facebook Advertisement Account is Disabled

5c34e929-d083-4cbe-afc0-b1c9a12557ac

If your Facebook Advertisement Account is disabled, we suggest you to reach out to the Facebook support team for the issue. It is likely that they implemented restriction on the account, which has restricted/disabled all payment options.

In the event that Facebook confirms the issue needs to be addressed with Aspire, please reach out to our Care team by logging into your Aspire App and clicking "Get more help".

If your Facebook Advertisement Account is not Disabled

If your Facebook Advertisement Account is not in a disabled status, while your Aspire card is restricted from making payments, please reach out to our Care team by logging into your Aspire App and clicking "Get more help".

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

Did this answer your question?