Please refer to the guide below based on your business's country of incorporation.
Businesses incorporated in Singapore
To activate and set the PIN on your physical card, follow the steps below:
On your Aspire dashboard, click "Cards" in the left navigation bar (web app) or click "Menu" and choose "Cards" (mobile app).
Choose your desired card
Click on the checkbox to acknowledge receipt of your card, then hit "Set PIN"
Place your 6-digit PIN, then hit "Proceed"
Re-enter your 6-digit PIN, and you're done
Upon creating your 6-digit PIN, you should receive a confirmation email from us:
Notes:
Your PIN will only be used for international ATM withdrawals and in cases where a merchant requires a PIN (mostly for international card transactions).
If the "Activate physical card" button is greyed out and you cannot access it, please reach out to our Support team by clicking "Get more help".
Businesses incorporated in Hong Kong
To activate and set the PIN on your physical card, follow the steps by steps below.
On your Aspire dashboard, click "Cards" in the left navigation bar (web app) or click "Menu" and choose "Cards" (mobile app).
Choose your desired card
Next, click on "Activate physical card"
Enter the activation code in the letter that was sent with your physical card, and click on "Activate"
Once completed, click on "Set Card PIN"
Place your 6-digit PIN, then hit "Proceed"
Now, your physical card is activated and ready to use!
Notes:
Your PIN will only be used for international ATM withdrawals and in cases where a merchant requires a PIN (mostly for international card transactions).
If the "Activate physical card" button is greyed out and you cannot access it, please log in to the Aspire app and contact our support team.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.