Getting Started with Aspire Cards
Aspire offers two types of corporate cards: virtual and physical. Regardless of which card you choose, you can link it to any of your Aspire multi-currency accounts or the Advance Limit as your source of funds. When you make a payment using the card, the funds will be deducted from your selected source.
Is the Aspire Corporate card a debit card?
This depends on the source of funds you select. If you choose one of your Aspire multi-currency accounts, the Aspire corporate card will function as a debit card, deducting directly from the available funds in that account.
On the other hand, if you select the Advance Limit as the source of funds, the Aspire corporate card will function differently, as it draws from your available limit (Advance Cards). Any payments made using the card linked to the Advance Limit will require repayment.
Can I Set Limits on My Aspire Cards?
Absolutely. Aspire allows you to customize the following settings for your cards:
Spending Limits: Set a maximum amount that can be spent daily, weekly, or monthly on the card
Automatic Freeze: Define conditions for when the card should automatically freeze, such as after a certain number of transactions or after a specific date.
Currency Restrictions: Limit spending to a specific currency.
Merchant Category Restrictions: Allow or block payments to certain categories of merchants.
Specific Merchant Restrictions: Set specific merchants to allow or block for payments.
Which bank issued my Aspire card?
Cards with SGD and USD account as the Source of Funds: NIUM
Cards with IDR account as the Source of Funds: CIMB
What type of transactions can I use my card with?
There are no restrictions placed on your card for any kind of transaction (e.g. purchasing crypto). You can use their card as long as the merchant accepts payments through VISA or Mastercard. However, our card issuer or the payment networks (VISA and Mastercard) can still reject transactions based on the fraud and risk regulations they have set up on their end.
How to view the virtual and physical card details?
To view your card details, such as card number, expiry date and CVV, follow the steps below:
On your Aspire dashboard, click "Cards" in the left navigation bar (web app) or click "Menu" and choose "Cards" (mobile app).
Select the Card you would like to see the details of
Scroll down and click on "Show card numbers"
An OTP will be sent to your email (or preferred OTP delivery method)
Enter the OTP
The card numbers should now appear for you to see and use
Tip 💡 click on the card numbers to copy them
Notes:
You can only access the details of a card that has been assigned to you.
To view the full number of your physical card, you can access it along with other card details directly in the Aspire app.
How to fill out the Card's Details when using Aspire cards for payment?
Refer to the guide below when filling out the card's details using your Aspire Card for payment.
Items | Information |
First Name | Insert the first name of the card's owner |
Last Name | Insert the last name of the card's owner |
Address | Insert your business address |
City | Insert the city where your business resides |
Country | Insert the country where your business resides |
Province | Insert the province where your business resides |
Postal Code | Insert the postal code of where your business resides |
Card's number | Insert the card's number (to view your card's number, follow the steps by steps here). |
CVV number | Insert the card's CVV number (To view your card's CVV number, follow the steps by steps here). |
Card expiry date | Insert the card's expiry date (to view your card's expiry date, follow the steps by steps here). |
What is the billing address for my card?
You can use your company's address for your card's billing address.
When making a payment that requires a billing address, you can use your company's address for the designated billing address.
Card name: Director's name as per the card
Card Billing Address: Director's Address/Company address
Note: If there's an error in name or address, the payment won't be blocked.
What is the difference between a cardholder's name & card's name?
Cardholder's name
The cardholder's name refers to the user's name that has been assigned to that card. You may use this when filling out card details for payment purposes. For virtual cards, It is located on top of the card's page.
Whereas for blue physical cards, it will be located on the back side of the physical card.
Note: If it says "My card", then the cardholder's name will be your registered name on the Aspire Account. To find your registered name on the Aspire Account, navigate to the "Personal Details" in Settings.
Card's name
The card's name refers to the name of the card. It can be used to indicate what the card is used for. For virtual cards, It is located under the card's image.
Whereas for blue physical cards, it will be located on the back side of the physical card, under the cardholder's name.
Can I use my physical card to withdraw cash from an ATM?
Yes, however, there are limitations when withdrawing cash from an ATM with an Aspire Card.
Please note the following limitations when withdrawing cash from an ATM with your Aspire physical card.
Cards tagged to the IDR/SGD/USD/EUR/GBP account can only be used for ATM withdrawals outside of Singapore
There is a 5 SGD charge per withdrawal
The daily limit to withdraw is 500 USD per card (or an amount equivalent to 500 USD)
Cards tagged to an Advance Limit cannot be used for ATM withdrawal.
Can my physical card be used overseas?
Absolutely! You can use your Aspire physical card for digital and in-store purchases overseas in various currencies, benefiting from cheaper conversion rates compared to traditional banks.
Note: Remember to activate your physical card and set your card PIN in the Aspire App before using it.
Can an admin user limit the overseas use of physical cards?
This feature is not yet available; however, we are working to make this a possibility in the future.
We encourage you to submit a request so our team can better understand your needs and provide the most suitable solutions for you.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.