If you have experienced an unauthorized transaction on your Facebook advertising account using the Aspire card, it is important to follow the step-by-step instructions provided in the Troubleshooting Guide by Facebook.
In the event that Facebook confirms the issue needs to be addressed with Aspire, please reach out to our Care team by logging into your Aspire App.
Relevant article:
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.