Admin users must activate the USD Account details to receive and store transfers to the Aspire USD Account.

Once activated, Admin and Finance users can share the account details with the sender by following the guide below:

To ensure that your SWIFT transfer is successfully received into your account, you can download a guide on the SWIFT payment format by clicking this link. This guide can be shared with your sender to provide them with the necessary information for a smooth transfer.

A sender typically has the option to input an intermediary bank when doing a SWIFT transfer to your SWIFT SGD Account. Placing the intermediary bank ensures a seamless transfer to your Aspire account, minimizing the chances of missing transfers or even transfer reversals.

As such, we recommend sharing the intermediary bank details with the sender when applicable. The sender should have the option to enter intermediary bank details at the time of transfer initiation.

If the sender cannot select an intermediary bank, no action is required, as the sender's bank may have it configured on the back end. Toggle the button below to select the appropriate intermediary bank based on the currency listed:

Yes. If you're receiving a transfer from any of our supported currencies, you would need to set up your primary currency. This way, your FX transfer will be converted to your chosen primary currency and added to that account.

You may view some example scenarios below for clarity:

To set up the account's primary currency, Admin users must:

You can receive the following currencies in your SWIFT USD account details:

Using your SWIFT account details, you can receive USD and other supported currencies from 180+ countries.

Currently, we are unable to receive transfers from the countries below:

Should you need to receive transfers from non-permitted countries, you may explore using our alternative FX partners.

Aspire SWIFT USD Account Details can receive SWIFT/International Telegraphic/Wire transfers with no transfer limit.

The processing time for incoming SWIFT transfers depends largely on the platform used by the sender. A SWIFT transfer typically takes 2-5 business days. Aspire would usually process the funds within 1 business day of receiving them.

If the expected delivery time for funds to be reflected in your account has exceeded, please request a transfer receipt or MT103 (for transfers via SWIFT) from your sender.

As the receiving party, our payment partner has limited visibility on inbound transactions. Hence to trace a transfer, we strongly advise that you reach out to the sender and request them to issue a trace of funds through the sending bank.

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