Skip to main content

Understanding Claims Feature

Updated over a month ago

What is the Claims Feature?

The Claims Feature allows users to submit reimbursement requests for out-of-pocket expenses. Once the request is reviewed and approved, the reimbursed amount will be transferred directly to the user's personal bank account details.

Who can submit a claim?

All users can submit claims through Aspire.

How to view and filter all company claims in the dashboard?

Admin and Finance users have the ability to view all company claims.

View Claims

As an Admin or Finance user, you have the ability to view and filter all the company claims.

To access, click on "Claims" on the left navigation bar. In the claims section, you can:

  • Review pending claims for approval

  • Review approved claims for payment approval

Filter Claims

You can also filter the view based on users, dates and budget (category).

Use the filtering section on our Claims dashboard to:

  • Review pending claims

  • Pay approved Claims

  • See paid and rejected claims

You can also filter by:

  • Budget (Claim category)

  • Dates

  • Specific employee/user

To filter your view based on claims waiting to be reviewed, you can click on "Review pending claims"

To view claims approved but waiting for payment, click "Pay approved claims". This will take you to a new section where you can go through the claims approved and decide which you would like to pay.

Note: You can pay one by one or in bulk!

For deeper filtering by dates, employee or category (budget) click on the "MORE FILTERS" button on the right-hand side.

What currency can I submit a claim in?

Claims can be submitted in over 50 different currencies! When you submit a claim, you can select the expense amount and click on the currency of your choice.

If the currency you require is not here, feel free to post your request on this link. Our Product Managers will review this on our end.

Which currency are claims paid out in?

You have the option to pay claims directly into your employee's bank account in a wide range of currencies:

Currency Code

Currency Name

Minimum USD Amount

AED

United Arab Emirates Dirham

ARS

Argentine Peso

AUD

Australian Dollar

BDT

Bangladeshi Taka

BGN

Bulgarian Lev

BHD

Bahraini Dinar

BMD

Bermudian Dollar

BND*

Bruneian Dollar

$100

BOB*

Bolivian Bolíviano

$100

BRL

Brazilian Real

$25

BSD

Bahamian Dollar

$25

BTN

Bhutanese Ngultrum

BWP

Botswana Pula

BZD

Belizean Dollar

$25

CAD

Canadian Dollar

CDF

Congolese Franc

$25

CHF

Swiss Franc

CLP*

Chilean Peso

$100

CNY

Chinese Yuan Renminbi

COP

Colombian Peso

CRC*

Costa Rican Colon

$100

CZK

Czech Koruna

DKK

Danish Krone

DOP*

Dominican Peso

$100

EGP

Egyptian Pound

ETB*

Ethiopian Birr

$100

EUR

Euro

FJD

Fijian Dollar

GBP

British Pound

GEL

Georgian Lari

$25

GHS

Ghanaian Cedi

GTQ*

Guatemalan Quetzal

$100

GYD

Guyanese Dollar

$25

HKD

Hong Kong Dollar

HNL

Honduran Lempira

HTG*

Haitian Gourde

$100

HUF

Hungarian Forint

IDR

Indonesian Rupiah

ILS

Israeli Shekel

INR

Indian Rupee

ISK

Icelandic Krona

JMD

Jamaican Dollar

JOD*

Jordanian Dinar

$100

JPY

Japanese Yen

KES

Kenyan Shilling

KRW

South Korean Won

$25

KWD

Kuwaiti Dinar

KYD

Caymanian Dollar

LAK

Laotian Kip

$25

LKR

Sri Lankan Rupee

LYD

Libyan Dinar

$25

MAD

Moroccan Dirham

MDL

Moldovan Leu

MKD

Macedonian Denar

$25

MNT

Mongolian Tughrik

$25

MOP*

Macau Pataca

$100

MUR*

Mauritian Rupee

$100

MVR

Maldivian Rufiyaa

$25

MXN

Mexican Peso

MYR

Malaysian Ringgit

NAD

Namibian Dollar

$25

NGN*

Nigerian Naira

$100

NIO*

Nicaraguan Cordoba

$100

NOK

Norwegian Krone

NPR*

Nepalese Rupee

$100

NZD

New Zealand Dollar

OMR

Omani Rial

PEN*

Peruvian Sol

$100

PGK*

Papua New Guinean Kina

$100

PHP

Philippine Peso

PKR*

Pakistani Rupee

$100

PLN

Polish Zloty

PYG

Paraguayan Guarani

$25

QAR

Qatari Riyal

RON

Romanian Leu

RSD

Serbian Dinar

$25

RWF*

Rwandan Franc

$100

SAR

Saudi Arabian Riyal

SCR*

Seychellois Rupee

$100

SEK

Swedish Krona

SGD

Singapore Dollar

SSP

South Sudanese Pound

$25

SZL*

Swazi Lilangeni

$100

THB

Thai Baht

TJS

Tajikistani Somoni

$25

TND

Tunisian Dinar

TRY

Turkish Lira

TTD

Trinidadian or Tobagonian Dollar

TWD

Taiwanese New Taiwan Dollar

$25

TZS*

Tanzanian Shilling

$100

UGX

Ugandan Shilling

USD

United States Dollar

UYU

Uruguayan Peso

UZS

Uzbekistani Som

VND

Vietnamese Dong

XOF*

West African CFA Franc

$100

ZAR

South African Rand

ZMW

Zambian Kwacha

Note: The claims will be paid out from your Aspire USD Checking Account.

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

Did this answer your question?