Aspire performs a monthly subscription refresh on the 1st of every month at midnight. During this time, you may temporarily see your account marked as inactive.
If you encounter this message at that time, no action is needed. Your account should return to normal shortly after the refresh is complete.
If your account appears inactive outside of this scheduled subscription refresh window, it may be due to a subscription-related issue.
To regain access to your multi-currency accounts and Aspire’s spend and revenue management features, Admin users may contact the Support team to reactivate the Aspire account.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.