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Guide to Your Premium Billing and Invoices (Hong Kong)

Updated yesterday

Admin users on the Hong Kong Premium plan can view, manage, and download their subscription invoices from the Billing page.

Who can view billing: Admin and Finance Transfer users.

Who can manage or cancel the plan: Admin users only.

Your Invoice

  • Invoices are in HKD and debited from your primary account

  • Your first invoice is raised on the 1st of the calendar month after you upgrade

  • The due date is the same as the invoice date

Auto-Debit

Aspire automatically debits your HKD account on the 1st of each month. If your balance is insufficient:

  • Aspire monitors incoming funds and retries the debit when enough balance is available

  • Retries continue until the invoice is cleared or your subscription is cancelled by the Aspire team

  • If your invoice is still unpaid on the 2nd, it moves to Overdue status

Managing Your Invoices

Go to Manage Account → Billing to:

  • View your invoice list (overdue invoices are shown first by default)

  • Sort invoices by date or amount

  • Filter by status or date range

  • Download invoice PDFs

  • View a cost breakdown for any invoice

If You Upgraded Mid-Month

  • Billing starts from the next calendar month — you are charged for the partial month you upgraded in on a pro-rated usage basis

If You Cancel Mid-Month

  • Billing stops, and an invoice is raised on pro-rated usage

  • Any outstanding invoices remain payable after cancellation.

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