To learn more about Advance Card or Transfer billing, please refer to the information below.
How to view my Advance Card Invoice/Statement?
Advance Card statements are sent every 30 days to the email of Admin & Finance Users.
On your Aspire dashboard, click "Advance limit" in the left navigation bar (web app) or click "Menu" and choose "Advance limit" (mobile app).
You can download your current statement on this page by clicking the "Download" button.
Go to the "Past statements" tab and click the "Download" button to download any of your past statements.
Note: The Advance Transfer statement will be sent separately from the Advance Card statement. Once the Advance transfer is approved by Aspire, the statement will be generated and emailed to both the Admin and Finance users.
Billing cycle, Due date, and Billing statement
Your 30-day billing cycle starts on the date of your first transaction and ends 29 days later.
The due date for repayment will be 21 days after the end of the billing cycle.
For example, if your first transaction is on 8 Jun 22:
Bill 1 Cycle: 8 Jun 22 - 07 Jul 22 | Payment Due date: 28 Jul 22
Bill 2 Cycle: 8 Jul 22 - 6 Aug 22 | Payment Due date: 27 Aug 22
Bill 3 Cycle: 7 Aug 22 - 5 Sep 22 | Payment Due date: 26 Sep 22
Bills are automatically sent out one day after the end date of each billing cycle.
For example, if your bill is from 7 Aug 22 - 5 Sep 22, the automated bill will be sent to admins/finance user roles the next day, 6 Sep 22.
Notes:
Automated bills are only sent to users with "Admin" or "Finance" roles. If you do not have an "Admin" or "Finance" user role set up, the automated bill will not be sent. Find out how to set your role as an admin/finance user here.
We do not accommodate customized billing cycles, such as:
Monthly calendar cycle
Fixed monthly due date
Late Fees (Late Interest and Late Penalty)
Any bill repayments after each billing cycle due date will result in a late fee of 2.5% late interest on the outstanding amount due and a 50 USD (or equivalent) late penalty applied to your existing limit. These fees are compounded and charged per billing cycle.
Your limit will be frozen, and once the outstanding bill amount has been paid off, we will assist in reviewing the unfreezing of your limit.
Note: In the event that inconsistent/undesirable repayment behavior is observed or there is a change to Aspire's risk policies, Aspire reserves the right to permanently freeze or cancel your limit at any time, even after a full repayment has been made.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.