What is a "US Nexus" and why do I need it?
A US Nexus means your business has a legitimate and verifiable connection to the United States. Aspire is required to confirm that your business maintains at least one valid US connection before opening an account.
Do I need to meet all US Nexus requirements?
No. You only need to meet one of the four US Nexus options listed. Providing sufficient documentation to support a single qualifying nexus is enough to satisfy this requirement.
What counts as proof of a US business location?
Any one of: a utility bill (electricity, water, internet, etc.) issued within the last 60 days; a current lease or rental agreement; or a US bank statement issued within the last 60 days. The document must clearly display your business name and US physical address.
Can I qualify if I don't have a US office but have someone working in the US?
Yes. If your business has a US-based director, officer, or employee living and working in the United States, you can qualify under this option.
What documents are required to prove a US-based employee or officer?
Either a payroll service agreement or a signed employment agreement between your company and the US-based employee. The document should clearly show your company's full legal name, a physical US address, the name of the US-based director/officer/employee (where applicable), and signatures from both parties (where applicable).
What does "US customers or revenue activity" mean?
It means your business earns revenue from customers located in the United States through legitimate commercial activity. You can demonstrate this with one or more of: executed contracts with at least 2 US customers; invoices issued to at least 3 US customers; or payment processor/settlement reports showing revenue from US sources, plus supporting payment records.
I'm a startup and don't have many customers yet. Can I still qualify?
Yes. Early-stage businesses may still qualify if they can demonstrate a legitimate US connection through other means — for example, investment or funding from US-based investors, even without active customers yet.
What documents can I provide to show US investment or funding?
Investment agreements or contracts with US-based investors, and bank statements or wire confirmations showing the investment funds received. Documentation should clearly link the funds to a US source and identify your business as the recipient.
What qualifies as a US supplier or vendor relationship?
If your business works with US-based vendors or service providers, you can qualify by showing contracts or invoices from US suppliers, plus payment records showing ongoing or completed transactions with them.
Do the documents need to be recent?
Yes. Wherever possible, submit recent and active documents — current documentation helps Aspire complete its review efficiently and verify an ongoing, verifiable US connection.
What happens if my documents don't clearly meet one of the nexus options?
If the documents are unclear or incomplete, Aspire may ask for additional information or alternative documents to help validate your US Nexus.
Can I submit documents for more than one US Nexus?
Yes. You're welcome to submit multiple nexus documents. While only one valid nexus is required for eligibility, additional documentation may help support the review.
What if I don't have any qualifying US Nexus?
If you don't have a qualifying US Nexus yet, Aspire can still support you through the Pre-US Nexus flow (below).