Issue Checks
Admin and Finance users with transfer rights can issue checks to recipients within the US by following the steps below:
On your Aspire dashboard, click "Make a transfer" from the USD Checking Account page.
Select "Send a Check"
Click "New recipient" and enter the recipient's information:
Recipient Name
Address
Enter the amount you want to send, then click "Continue."
Review the check details and click "Submit Check Transfer", then enter the OTP to complete
Note: If your company has Transfer Approval Policy enabled, approvers must approve the check before it's processed.
Track Check Delivery & View Check Image
To see the check details, image, and track the delivery of the check:
On your Aspire dashboard, click on “Transactions” from the left-hand menu
Select the check from the transaction list
A side pane will appear. Expand the transfer details to view the check delivery information
To view the check image, click "View" next to the Check Image field in the Check Details section
Cancel Checks
Admin and Finance users can cancel checks that are still under ‘issued’ status:
On your Aspire dashboard, click on “Transactions” from the left-hand menu
Select the check from the transaction list
A side pane will appear. Expand the transfer details, click "Cancel check", then click "Yes, cancel"
Note: Check cancellations are free of charge. Please note that we may continue to hold issued check funds for up to 10 business days after a stop payment instruction is created.
Return Checks
Admin and Finance users can return checks that are suspected to be unauthorized, after they have been cleared:
On your Aspire dashboard, click on “Transactions” from the left-hand menu
Select the check from the transaction list
A side pane will appear. Expand the transfer details, click "Return check", then confirm the request by clicking "Return check" again on the pop-up.
Note: Check returns are free of charge. Please note that we may continue to hold issued check funds for up to 2 business days in case the return gets dishonored.