A US Nexus means your business has a legitimate and verifiable connection to the United States. We are required to confirm that your business maintains at least one valid US connection before opening an account.

No. You only need to meet one of the four US Nexus options listed. Providing sufficient documentation to support a single qualifying nexus is enough to satisfy this requirement.

You may submit any one of the following documents to demonstrate that your business has a physical presence in the United States:

Note: The document must clearly display your business name and US physical address.

Yes. If your business has a US-based director, officer or employee living and working in the United States, you can qualify under this option.

You may provide one of the following documents :

The document should clearly show:

US customer or revenue activity means your business earns revenue from customers located in the United States through legitimate commercial activity.

You may demonstrate this by providing one or more of the following::

Yes, Early-stage businesses may still qualify if they can demonstrate a legitimate US connection through other means. For example, if your business has received investment or funding from US-based investors, this may support eligibility even if you do not have active customers yet.

You can submit the following documents to demonstrate US-based investment or funding:

The documentation should clearly link the investment or funds to a US source and identify your business as the recipient.

If your business works with US-based vendors or service providers, you can qualify by showing:

Yes. Wherever possible, please submit recent and active documents. Current documentation helps us complete our review more efficiently and verify that your business has an ongoing and verifiable connection to the US.

If the documents are unclear or incomplete, we may ask for additional information or alternative documents to help validate your US Nexus.

Yes. You’re welcome to submit multiple nexus documents, while only one valid nexus is required for account eligibility, providing additional documentation may help support our review.

If you don’t have a qualifying US Nexus yet, we can still support you through the pre-US Nexus flow. More details can be found on the Pre-US Nexus.

Yes. US-registered companies that are in the process of establishing a US nexus may open an account, provided all other eligibility criteria are met.

In such cases, a total transaction limit of $25,000 will apply.

You must provide evidence of a US nexus within 60 days of account opening. Outgoing transactions will be blocked if either the $25,000 limit is reached or the required evidence is not provided within 60 days. In both cases, the account will be closed on Day 90 from the date of account opening.

If you have not submitted sufficient proof of a US nexus, your account will be subject to certain limits. Specifically, your total outgoing transactions are restricted to a cumulative maximum of US $25,000. Please consider this limit before adding funds to your account.

No. The USD $25,000 is a total outgoing limit that applies until your US Nexus documents are approved.

You must submit and receive approval for US Nexus documents:

If the limit is reached before the required documentation is reviewed and approved, certain account features - such as outgoing transactions including card payments - will be restricted.

Depending on the circumstances, incoming funds may continue to be accepted, but account access remains subject to review. Outgoing transactions access may be restored only after the required documentation is successfully reviewed and approved. All access is subject to ongoing monitoring.

Once your documentation is reviewed and approved, your account may transition out of the limited access stage. All accounts remain subject to outgoing monitoring, applicable limits, and periodic review.

Required documentation must be submitted before the 60-day review deadline to allow sufficient time for verification.

If the required documentation is not received and approved within the required timeframe, account functionality may remain restricted, and the account may be scheduled for closure on Day 90 from the date of account opening. You will receive advance notice as the deadline approaches to ensure you are aware of the timeline and next steps. Any closure process will follow applicable notice.

If you need assistance, you can reach out to: