Integrate Aspire Account with Xero
Integrating your Aspire account with Xero allows for automatic synchronization of all inbound and outbound transactions. You can integrate your SGD and USD (under CurrencyCloud) account with Xero directly in the app at the click of a button.
Watch the video below or follow the steps underneath it to integrate your Aspire account with Xero:
On your Aspire dashboard, select "Integrations" in the left navigation bar and select "Xero" (web app). On the mobile app, go to "Menu", choose "Integrations", and then select "Xero".
Click "Connect".
Log in to your Xero account.
Select your organization and click "Allow access".
Choose the Aspire debit account you want to connect and set the sync start date.
Map Aspire categories to your Xero Chart of Accounts (you can skip this step and return to it later).
Your Aspire account is now successfully connected to Xero.
Notes:
Integration with Aspire is only available for Xero Business Edition accounts. Partner Edition or inactive accounts cannot proceed with the integration process.
The following accounts cannot be integrated with Xero:
SGD & USD Yield Accounts
USD Accounts under DBS
We encourage you to submit a request so our team can better understand your needs and provide the most suitable solutions for you.
Sync information:
In Aspire, you’ll see the date and time of the last sync.
In Xero, you’ll see the transaction date of the most recent transaction synced from Aspire.
Managing Multiple Account Connections
You can integrate multiple Aspire accounts into the same Xero account!
For example, suppose a parent company has three different business entities, and each of them has its own Aspire account. In that case, all three of these accounts can be connected to the same Xero account of the parent company.
Flow of information between Aspire & Xero:
Important guidelines for multiple connections:
Multiple connections allowed: You can connect several Aspire accounts to the same Xero organization by using different bank accounts for each connection.
Clear identification: Use descriptive naming in Xero (such as "Entity A - SGD" or "Entity B - USD") to easily identify which account corresponds to which business entity.
Resolving Common Integration Issues
When Your Sync Stops Working
If your previously functioning integration suddenly stops syncing transactions, here's how to resolve it:
Check your sync status: Review the last sync date in your Aspire dashboard to confirm when the connection last worked.
Refresh your connection: Disconnect and reconnect your integration through the Aspire app (this resolves most sync issues).
Allow processing time: Wait 2 minutes between disconnecting and reconnecting to ensure the system processes the changes.
Update your settings: Re-configure your account categories after reconnecting to ensure proper transaction mapping.
If the disconnection doesn't work from the Aspire app, you can remove Aspire directly from your Xero account instead.
Note: Aspire transactions are set to auto-sync with Xero every 3 hours. The sync will only occur when there are new transactions to process, so the last sync date may not always reflect the current time.
Resolving "Already Connected" Messages
If you see an error indicating your Xero bank account is already connected to another Aspire account, you have several options:
Option 1 - Create a new bank account: Set up a new bank account in your Xero Chart of Accounts specifically for this connection.
Option 2 - Remove previous connection: Disconnect the bank account from the other Aspire account first, then proceed with your new connection.
Option 3 - Clear existing connections: In Xero, navigate to Settings → Connected Apps and remove any stale Aspire connections.
When Connection Setup Fails
If you're unable to establish the initial connection:
Verify your permissions: Ensure you have Admin access in your Aspire account or Advisor access in your Xero account.
Confirm your Xero edition: Check that you're using Xero Business Edition (Partner Edition is not supported).
Try disconnecting from Xero: Go to Xero Settings → Connected Apps and disconnect any existing Aspire connections, then attempt to reconnect.
Disconnect Xero from the Aspire Account
To disconnect Xero from your Aspire Account, follow the steps below:
Log into your Aspire Account
Go to ACCOUNTING and click on "Xero"
Click on "Manage Connection"
Click on "Disconnect Xero" which is in red and in the top right corner.
You will then be prompted to confirm this request. Click on "YES, DISCONNECT".
Your Xero account will now be disconnected from your Aspire Account.
Remove the Aspire Account from your Xero account:
Log in to your Xero account.
Select Accounting Menu.
From the Chart of your Accounts, click the account you want to delete.
Press "Delete".
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.