Our employees can request for an Aspire card or request changes to their assigned cards.
As an Admin or Budget Owner of an account, you will be notified in 3 different ways:
An email will be sent once the request has been submitted
Tasks button:
On the Aspire web app: From your dashboard, click Tasks in the top-right corner, then select Review card requests.
On the Aspire mobile app: Tap Tasks at the bottom of the screen, then tap Review card requests.
Pending requests can also be filtered through the Cards section:
On the Aspire web app: From your dashboard, click Cards under Spend, then select Review card requests.
On the Aspire mobile app: Tap Menu at the bottom of the screen, click Cards under Spend, then tap Pending card requests.
What actions can I take as an Admin or Budget Owner to these requests:
Approve request: Approver can make any changes to the request before approving (eg: updating spend limit / adding merchant locks which the requestor had not requested)
Reject request: Approver has the option to state the reason for rejection so that the requestor can re-submit the request accordingly if required
Can the approver make changes to the request before approving it?
Yes, the approver will still have complete control over card issuance/card modifications.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.