Aspire provides various official documents to support your business needs. Some documents can be downloaded instantly through the app, while others require a support request for processing.
Official Account Details Letter
What it is: A formal document containing your complete account information
What's included: Account numbers, SWIFT details, and other essential account information
Available for: All active debit accounts on your Aspire account
Common uses: Sharing account details with clients, vendors, or other financial institutions
How to download:
Navigate to "Funds" in your Aspire app.
Select the relevant debit account.
Click "Receive Funds".
Choose the preferred account type:
Local account details: Refer to "Receive [currency] from [currency's home country] only"
SWIFT account details: Refer to "Receive [currency] or any currency from anywhere"
Tap "Share Details".
Select "Download Official Letter".
Account Statements (Active Accounts)
What it is: Detailed transaction history
Common uses: Financial record-keeping, business reporting
How to download: Follow the steps outlined in our article: "How to export Account Statements".
Note: If you need an account statement for your closed Aspire account, please contact our Support team through the Aspire app.
Audit Confirmation Letter
What it is: Official confirmation of account balances for audit purposes
Common uses: Annual audits, compliance requirements
How to download: Follow the steps in our guide: "How to request an Audit Confirmation Letter for your Aspire Debit Account".
If you need any other official documents that aren’t listed above, please contact our Support team through the Aspire app.
Can Aspire provide documents with a bank’s letterhead?
Aspire provides only Aspire-branded official documents, which can be downloaded directly from your dashboard. These include:
Official Account Details Letter
Monthly Account Statements
Audit Confirmation Letters
Please note that Aspire is not a bank, and therefore cannot issue official documents on a partner bank’s (e.g., DBS) letterhead.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.