When forwarding bills to your designated email ID or uploading it in your Aspire app, please note that only certain file formats are supported: JPG, JPE, JPEG, PNG, GIF, and PDF files.

Bills or invoices in CSV and XLXS format sent to your unique email ID will NOT be processed. Instead, you can send bills in CSV/XLXS formats to bills@aspireapp.com.
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For an optimal experience, please remember our guidelines as mentioned below:

Admin, Finance and Employee users can submit Bills to Aspire in two ways:

1. On your Aspire dashboard, click on "Bills" in the left navigation bar (web app) or click "Menu" and choose "Bills" (mobile app).

2. Click on ➕ New Bill and upload your bill/invoice for payment
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3. Choose Yes, Autofill to automatically fill in Bill details, or No, Enter Manually to input them yourself.

​4. If you select Yes, Autofill, the scanning process will automatically fill in the Bill details, Reporting, and Supported documents fields within 30 seconds.
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5. Click "Continue" if all is good (or "Save as draft" to access later from your Bills dashboard)

6. Fill in the optional transfer details, such as the recipient and payment details. Once done, click "Continue"

7. If all details are good, click on "Submit bill".

Before making the payment for your bill, it will go through a review and approval process by either Admin, Finance Users, or Budget Owners (if the bill is tied to a budget).

This ensures that all necessary information is accurate and complete before payment.

Forwarding bills to Aspire, either through your designated email ID or bills@aspireapp.com, depends on the file format of the bill. Make sure to check the supported file types before submitting your bills to ensure a smooth processing experience:

You can ask your vendors to send their invoices to your dedicated email ID, ensuring a smooth processing of bills on your Aspire account.

Learn what happens when you forward bills/invoices to your unique email ID by following the guide below:

1. Copy your unique email ID by going to "Bills" on your Aspire app dashboard

2. Once the forwarded email containing invoices is processed, the OCR technology will automatically fill in the necessary details and create a draft entry on the Bills Dashboard:

3. Admin, finance user, or Budget Owners can review and submit the bills by clicking the draft bills from the list.

A pop-up window would slide from the right part of the page where you can see the attached bills, the content of the email, and amend the Bill and Transfer details.

If there are multiple files attached to the email, you can add the other files as supporting documents to the bill submission:

4. Once the Bill is reviewed and submitted, users can approve the submitted bills to initiate the transfer to the said bills
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When you have bills/invoices in CSV or XLXS file format, it's best to forward them to bills@aspireapp.com.

Remember to include the supplier account details in the statement and indicate if you want to pay the full or partial amount, as the default is the full amount.

If you want to notify your client about the payment, provide their email or mobile number in your instructions.

The transfer will be created within one business day, and you'll receive a notification to approve the transfer once it's ready. You can find the invoices in the Transactions > Pending Transactions section of the Aspire platform.

Follow the guide below to learn more:
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You can schedule a bill payment in-app if the bills are billed in the same currency. For overseas bills, you can schedule the payment by submitting it to bills@aspireapp.com

You can schedule bill payments when the bills are billed in the same currency (SGD to SGD or IDR to IDR).

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However, you cannot schedule payments when the bills are billed in a different currency to your account, for example: SGD to CAD.

As an alternative, you can select Save as draft, to pay it out at another time or schedule the payment via bills@aspireapp.com. We are working to make this feature available by 2024.

If you send your bill via bills@aspireapp.com, payment requests will be set up for immediate payment upon your approval unless otherwise requested.

Feel free to include instructions such as "schedule payment on due date", and we'll take care of it.

If you would like to send a notification to your client regarding the payment, please specify their email or mobile number in your instructions.