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Basic troubleshooting guide for Aspire website and Aspire mobile app
Basic troubleshooting guide for Aspire website and Aspire mobile app
Updated over a week ago

If you're experiencing any error in navigating your Aspire account using our website or mobile app, we recommend that you do the following below:

Aspire Website

Clear your browser's cache and cookies, then try logging in again. We have placed some helpful links on how you can clear your cache and cookies:

Aspire Mobile App

Download the latest version of the Aspire mobile application or uninstall and reinstall the mobile app

If you still experience any errors navigating your account, please contact our Support team via the Aspire app, and attach a screenshot or screen recording of the error you're seeing so we may further assist you.

Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.

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