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Why was my transfer rejected?

Inbound or outbound transfers may be rejected for reasons including:

  • The counterparty or counterparty bank appears on a sanctions list

  • The transfer involves a country Aspire cannot service

  • The transfer falls outside our Acceptable Use Policy (for example, nested or pass-through activity)

  • The transfer is inconsistent with your stated business profile

  • Required information about the counterparty is missing

Where we are able to share information, we will provide a reason. In some cases regulatory restrictions prevent us from sharing specifics.

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