Inbound or outbound transfers may fail or be rejected for reasons including:
The counterparty or counterparty bank appears on a sanctions list
The transfer involves a country Aspire cannot service
The transfer falls outside our Acceptable Use Policy (for example, nested or pass-through activity)
The transfer is inconsistent with your stated business profile
Required information about the counterparty is missing- The transfer amount is less than the required transaction fee
The foreign exchange rate expires during the transaction process
International transfers are attempted using local SGD account details
The sender uses an incorrect transfer method, such as GIRO for cross-border payments
Where we are able to share information, we will provide a reason. In some cases regulatory restrictions prevent us from sharing specifics.