Aspire App

User and Profile Management, Account Analytics, Category Management, Transfer Approval Policy, Account Closure.

Managing your Account

Only Admin users can upgrade or downgrade the role of an existing or pending invited user.

How to modify a user role?

How to log in to your Aspire account for the first time?

See the steps and documents required for invited users in setting up their Aspire account!

How can an invited user register their account?

Admins can change the role or remove the access of an existing or pending invited user.

How to Remove a User

How to Assign Departments & Designations to Existing Users

Use this guide to help you get started using Aspire as an Employee User.

How to use Aspire as an Employee User?

Can I Transfer My Aspire User Profile to Someone Else?

How to Add a User

User Access Management

How to Update Personal Account Details

You can update your registered mobile number by going to the Settings page.

How to Update Mobile Number

Who can make changes to my account details?

How to Update Business Account Details

How to Update Email Address

Account Profile Management

How to change my password?

Why can't I receive the OTP codes to my phone?

At Aspire, we value your account security. You may enable this feature for additional verification for your Aspire app logins.

How to change your 2-step verification (2FA) method

What is the OTP delivery method for my Aspire account?

From which countries can I log in?

If your phone supports it, you can use biometric authentication to add extra security to your login data and transfers.

How to Set up a Biometric Authentication

How to Freeze a Business Account

Trouble Logging in?

How to View My Login Activity

I forgot my Aspire account password

Account safety

Why was my account closed by Aspire?

Can I reactivate my Aspire Account once closed?

What happens when my Aspire account is frozen or put on hold?

How to request Aspire account closure?

Account closure

How to Bulk Edit Transaction Categories

How to create, edit, and delete categories?

Category Management

Account Analytics and Data Export

Guide to Analytics Page

Account Analytics

Export your account statement, budgets, cards, invoices, claims, expenses, bills, payment links and user data seamlessly!

How to export data from the Aspire Account?

Exporting Data

Customize in-app notifications for transfers, card payments, bills, claims, team activity, updates, and offers.

How to Manage Notification Settings

Notification management

Company Policies

Only Admin users can create or reset the Transfer Approval Policy of the account.

How to Create or Reset a Transfer Approval Policy

Understand its definition, covered transactions, submission and approval processes, and what happens when an approver creates a transfer.

How does Transfer Approval Policy work?

Transfer Approval Policy

Admin users can now set up a custom approval workflow for submitted claims within the company!

How to set up a Claim Review Policy

Claim Review Policy

Guide to Auto Transfer Rules

Auto Transfer Rules

How to Sign Up as an Affiliate Partner of Aspire

Referrals

Find answers and get help from Intercom Support and Community Experts

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