Yes, you can request to create a new Local SGD Account with a 10-digit account number. This will allow you to receive payments from providers that only support 10-digit account numbers.
Important Considerations
Requesting a 10-digit account number will permanently close your existing 12-digit SGD Local Account. Aspire will replace it with a new 10-digit account. This means:
Your current 12-digit account number will no longer be active
Saved recipient details linked to the SGD account will be removed
You'll need to update your account details with any parties sending you payments
This change cannot be reversed
A 10-digit account number will not work to receive payments from Vendors@Gov, as it does not support payments to virtual accounts, including Aspire accounts.
What happens to my existing balance?
Any remaining balance in your 12-digit SGD account will be transferred to your new 10-digit account once it’s created.
How to Request a 10-Digit Account Number for Aspire SGD Account
Contact our Support team through the Aspire app, and we'll assist you in creating your new 10-digit SGD account.
Notes: Creating an SGD Account directly in-app will generate a standard 12-digit account number.
Questions? Chat with us by clicking on the messenger icon at the bottom right of the screen once you are logged in.