To ensure auto-reconciliation is successful, the payee must meet certain conditions. Check out the guide below for SGD & USD, and IDR Payment links to learn how auto-reconciliation works:
Payment Links in SGD & USD
Our system will auto-match and mark your invoices and payment link as paid if the transfer is received in your relevant account with the following conditions:
Our system will auto-match and mark your payment link as paid if the transfer is received in your SGD or Aspire USD account with the following conditions:
The Payee placed the payment link reference number (e.g. PL-0011) on the transfer reference and
The payee transferred the exact amount shown on the Payment Link.
Note: We have also highlighted this on the Payment Link Portal to remind your customers to place the payment link invoice number on their transfer:
Payment Links in IDR
As long as your client pays the EXACT amount through the payment link gateway, our system will auto-match the transfer and mark your payment link as paid.
Do note that payments made through the payment link gateway will reflect on your account within 24 hours.
Note: Kindly Inform your clients to pay the exact amount reflected on the payment link invoice. Otherwise, their payment will be rejected and refunded to their account.
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